The CEO's of supermarkets now have a wake up call

Umkomaas

People have got used to the ease of home shopping (I can, thoroughly, recommend Mr Amazon for wine!) and this, coupled, with the ongoing concern around the pandemic means that the way many of us shop has probably changed for ever

I haven't tried Amazon. The last home delivery was from Asda, ordered 6 bottles of Australian Merlot, got 6 Chardonnays!  Won't try that again, next time they could try to offload me Blue Nun! 😲

But nothing gets close to the purchasing experience after a tasting in South African vineyards. 

NeilCr

Umkomaas said:

People have got used to the ease of home shopping (I can, thoroughly, recommend Mr Amazon for wine!) and this, coupled, with the ongoing concern around the pandemic means that the way many of us shop has probably changed for ever

I haven't tried Amazon. The last home delivery was from Asda, ordered 6 bottles of Australian Merlot, got 6 Chardonnays!  Won't try that again, next time they could try to offload me Blue Nun! 😲

But nothing gets close to the purchasing experience after a tasting in South African vineyards. 

Chardonnay. No - just no!

Envy you that. We like South African wine. Have been to a couple of vineyards here in Kent - very good days out

🍷🍷🍷

Half_way

Was hoping to read that a senior supermarket manager had been, or was being prosecuted for the actions of his/her agents ( ie GDPR breach for double dip)

but alas no, it will be business as usual - car park?? nothing to do with us you need to get in touch with scumbag parking who run it on our behalf

D_P_Dance

The Asda I refer to in not huge but has a 2 hour free period.   

Snakes_Belly

Marks and Spencer have now contracted Ocado to deliver. Previously they did not deliver groceries (only food boxes).  There has been a big take up of this service as many people do not live near to a store but like the food. 

They are also doing their food to order service (party food) via Ocado.  I can see the Marks and Spencer delivery service being very popular over the Christmas period when the stores can be busy.
  
There is a cost to home delivery (it cuts margins) which is why Aldi and Lidl don't deliver however I can still see many people continuing with their home deliveries.   
 

NeilCr

Snakes_Belly said:

Marks and Spencer have now contracted Ocado to deliver. Previously they did not deliver groceries (only food boxes).  There has been a big take up of this service as many people do not live near to a store but like the food. 

They are also doing their food to order service (party food) via Ocado.  I can see the Marks and Spencer delivery service being very popular over the Christmas period when the stores can be busy.
  
There is a cost to home delivery (it cuts margins) which is why Aldi and Lidl don't deliver however I can still see many people continuing with their home deliveries.   
 

Aldi are trialling food delivery via Deliveroo. Lidli are doing the same sort of thing in Ireland - so looks like they both accept that they will have to get into that market as they are losing out

https://www.chargedretail.co.uk/2020/06/19/aldi-and-lidl-to-continue-push-into-online-delivery/

Snakes_Belly

NeilCr said:

Snakes_Belly said:

Marks and Spencer have now contracted Ocado to deliver. Previously they did not deliver groceries (only food boxes).  There has been a big take up of this service as many people do not live near to a store but like the food. 

They are also doing their food to order service (party food) via Ocado.  I can see the Marks and Spencer delivery service being very popular over the Christmas period when the stores can be busy.
  
There is a cost to home delivery (it cuts margins) which is why Aldi and Lidl don't deliver however I can still see many people continuing with their home deliveries.   
 

Aldi are trialing food delivery via Deliveroo. Lidli are doing the same sort of thing in Ireland - so looks like they both accept that they will have to get into that market as they are losing out

https://www.chargedretail.co.uk/2020/06/19/aldi-and-lidl-to-continue-push-into-online-delivery/

It will cut their margins and I guess that their prices will increase. 

beamerguy

Snakes_Belly said:

NeilCr said:

Snakes_Belly said:

Marks and Spencer have now contracted Ocado to deliver. Previously they did not deliver groceries (only food boxes).  There has been a big take up of this service as many people do not live near to a store but like the food. 

They are also doing their food to order service (party food) via Ocado.  I can see the Marks and Spencer delivery service being very popular over the Christmas period when the stores can be busy.
  
There is a cost to home delivery (it cuts margins) which is why Aldi and Lidl don't deliver however I can still see many people continuing with their home deliveries.   
 

Aldi are trialing food delivery via Deliveroo. Lidli are doing the same sort of thing in Ireland - so looks like they both accept that they will have to get into that market as they are losing out

https://www.chargedretail.co.uk/2020/06/19/aldi-and-lidl-to-continue-push-into-online-delivery/

It will cut their margins and I guess that their prices will increase. 

Margins for Lidl and Aldi are good because they sell products that are not leading market names.  They claim a saving of about 30% over the other supermarkets so even if they increased prices giving a saving of 20% to the customer, the likes of Tesco will still struggle.

It's the suppliers to supermarkets that will carry the brunt.  The way it works is the supplier will go to the big supermarkets with deals such as buy 100 packets of ginger nuts and get 30 free.  So to make a profit, they will need to sell 130 packs when they try to match prices. Multiply that with say 1000 product lines.

All this means footfall which they are not going to get anytime soon

"Footfall" ...... could be the name of the next James Bond movie

Le_Kirk

Snakes_Belly said:

Marks and Spencer have now contracted Ocado to deliver. Previously they did not deliver groceries (only food boxes).  There has been a big take up of this service as many people do not live near to a store but like the food. 
They are also doing their food to order service (party food) via Ocado.  I can see the Marks and Spencer delivery service being very popular over the Christmas period when the stores can be busy.
  There is a cost to home delivery (it cuts margins) which is why Aldi and Lidl don't deliver however I can still see many people continuing with their home deliveries.   

Cue an increased number of posters saying "I was delivering food at a block of flats and was genuinely loading/unloading but I still got a ticket"

NeilCr

Le_Kirk said:

Snakes_Belly said:

Marks and Spencer have now contracted Ocado to deliver. Previously they did not deliver groceries (only food boxes).  There has been a big take up of this service as many people do not live near to a store but like the food. 
They are also doing their food to order service (party food) via Ocado.  I can see the Marks and Spencer delivery service being very popular over the Christmas period when the stores can be busy.
  There is a cost to home delivery (it cuts margins) which is why Aldi and Lidl don't deliver however I can still see many people continuing with their home deliveries.   

Cue an increased number of posters saying "I was delivering food at a block of flats and was genuinely loading/unloading but I still got a ticket"

Out of curiosity do we know of a supermarket food delivery van being ticketed?

Meanwhile at Morrisons

https://www.theguardian.com/business/2020/sep/07/morrisons-supermarket-chain-takes-on-thousands-of-new-staff