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Photo ID for bank or anything else?
JexMeTex
Posts: 11 Forumite
Hi All,
Relative has a Barclays bank account which has become dormant.
They require a photo ID and a recent bill. Recent bill isn't an issue. However their passport still has their maiden name and was never changed from this. Bank account has their married name. Barclays won't accept passport. Eventhough they've shown other bank accounts with statements showing both the maiden and married name.
Is there any kind of photo ID proof that can be made by a notary to be used? Something that we can use long term as well in case we come across future issues?
Thanks.
P.S. Barclays have been absolutely useless overall. Even before this with someone else's account. They only respond after the 3rd letter.
Relative has a Barclays bank account which has become dormant.
They require a photo ID and a recent bill. Recent bill isn't an issue. However their passport still has their maiden name and was never changed from this. Bank account has their married name. Barclays won't accept passport. Eventhough they've shown other bank accounts with statements showing both the maiden and married name.
Is there any kind of photo ID proof that can be made by a notary to be used? Something that we can use long term as well in case we come across future issues?
Thanks.
P.S. Barclays have been absolutely useless overall. Even before this with someone else's account. They only respond after the 3rd letter.
0
Comments
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Driving licence - if they don't have one they can apply for a provisional licence.Will they not accept the passport in combination with the marriage certificate and birth certificates?Get passport updated if their name has changed. Not having up to date, correct ID can cause all sorts of issues as they are discovering.I am a Forum Ambassador and I support the Forum Team on the Benefits & tax credits, Heat pumps and Green & Ethical MoneySaving forums. If you need any help on those boards, do let me know. Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.Our green credentials: 12kW Samsung ASHP for heating, 7.2kWp Solar (South facing), Tesla Powerwall 3 (13.5kWh), Net exporter0
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https://www.barclays.co.uk/current-accounts/what-do-i-need-to-open-a-bank-account/
I also second getting the name on the passport updated - this will be the long-term ID that you need to avoid issues like this in the future...1
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