carers allowance. stopped caring yet still getting paid and ive sent 3 emails to tell them to stop

calcotti

If you were getting CA of £291/month and UC of £270/month with no other income or savings over £6000 that suggests a maximum UC entitlement of £561/month which seems very low for a claimant with children and renting a home.
[EDIT: Snap - I see poppy had the same thought!].
You really do need to look at your UC statement to understand your claim.

tania12

270 is my payment because theyve taken 290 off me because i was down as a carer so i will only be getting 270 a month until its sorted 

pmlindyloo

tania12 said:

calcotti said:

If you were getting CA of £291/month and UC of £270/month with no other income or savings over £6000 that suggests a maximum UC entitlement of £561/month which seems very low for a claimant with children and renting a home.
[EDIT: Snap - I see poppy had the same thought!].
You really do need to look at your UC statement to understand your claim.

i get 409 standard allowance and 235 child then i get housing benefit paid to my landlord then i get 290 taken off me because of the carers so its left me with 273 a month 

The figures don't seem correct.
Are you receiving child benefit?
There should be a standard deduction from UC in your circumstances.
See here:
https://www.turn2us.org.uk/Benefit-guides/Overpayments-under-the-Universal-Credit-system/How-is-an-overpayment-recovered
I also thought overpayments were not being taken during this period of corona virus?  
Can someone confirm?
I see from your previous thread that you were also paying back a budgeting loan?  Are you still doing this?
Depending on your answers it might be worth writing in your journal about your circumstances mentioning:
1.  Carer's Allowance was paid to you by mistake despite your informing them of the situation.  They have now accepted the overpayment as an official error and you do not have to pay this back.  The carer's element was added to your account by mistake - an official error.
2. Because of the deductions from your UC due to the Carer's Premium overpayments (and the budgeting loan???) you are in real financial hardship.  Could the overpayments be reduced?
All overpayments have to be paid back with UC but they might just lower/suspend the payment(s)
Worth a try.
Am presuming you are a single parent.  Do you receive child support? 

tania12

pmlindyloo said:

tania12 said:

calcotti said:

If you were getting CA of £291/month and UC of £270/month with no other income or savings over £6000 that suggests a maximum UC entitlement of £561/month which seems very low for a claimant with children and renting a home.
[EDIT: Snap - I see poppy had the same thought!].
You really do need to look at your UC statement to understand your claim.

i get 409 standard allowance and 235 child then i get housing benefit paid to my landlord then i get 290 taken off me because of the carers so its left me with 273 a month 

The figures don't seem correct.
Are you receiving child benefit?
There should be a standard deduction from UC in your circumstances.
See here:
https://www.turn2us.org.uk/Benefit-guides/Overpayments-under-the-Universal-Credit-system/How-is-an-overpayment-recovered
I also thought overpayments were not being taken during this period of corona virus?  
Can someone confirm?
I see from your previous thread that you were also paying back a budgeting loan?  Are you still doing this?
Depending on your answers it might be worth writing in your journal about your circumstances mentioning:
1.  Carer's Allowance was paid to you by mistake despite your informing them of the situation.  They have now accepted the overpayment as an official error and you do not have to pay this back.  The carer's element was added to your account by mistake - an official error.
2. Because of the deductions from your UC due to the Carer's Premium overpayments (and the budgeting loan???) you are in real financial hardship.  Could the overpayments be reduced?
All overpayments have to be paid back with UC but they might just lower/suspend the payment(s)
Worth a try.
Am presuming you are a single parent.  Do you receive child support? 

I will ask on my journel I've already messaged to explain what the man on the phone said. I am a single parent yes and I should receive child maintenance but the paying parent hasn't paid since January. I should be getting 7. 50 a week (ridiculous) but I've not been paid anything child maintenance are supposedly chasing this up... And repayments for a budgeting loan I thought I'd still be paying back but my deductions don't state that x

calcotti

pmlindyloo said:

tania12 said:

calcotti said:

If you were getting CA of £291/month and UC of £270/month with no other income or savings over £6000 that suggests a maximum UC entitlement of £561/month which seems very low for a claimant with children and renting a home.
[EDIT: Snap - I see poppy had the same thought!].
You really do need to look at your UC statement to understand your claim.

i get 409 standard allowance and 235 child then i get housing benefit paid to my landlord then i get 290 taken off me because of the carers so its left me with 273 a month 

The figures don't seem correct.
Are you receiving child benefit?
There should be a standard deduction from UC in your circumstances.
See here:
https://www.turn2us.org.uk/Benefit-guides/Overpayments-under-the-Universal-Credit-system/How-is-an-overpayment-recovered
I also thought overpayments were not being taken during this period of corona virus?  
Can someone confirm?
I see from your previous thread that you were also paying back a budgeting loan?  Are you still doing this?
Depending on your answers it might be worth writing in your journal about your circumstances mentioning:
1.  Carer's Allowance was paid to you by mistake despite your informing them of the situation.  They have now accepted the overpayment as an official error and you do not have to pay this back.  The carer's element was added to your account by mistake - an official error.
2. Because of the deductions from your UC due to the Carer's Premium overpayments (and the budgeting loan???) you are in real financial hardship.  Could the overpayments be reduced?
All overpayments have to be paid back with UC but they might just lower/suspend the payment(s)
Worth a try.
Am presuming you are a single parent.  Do you receive child support? 

The thing that confused poppy and I is the fact that the housing element is being paid direct to landlord and OP did not therefore include this in her figures. OP has UC entitlement of £645.72/month plus housing element. Deduction for CA is £291.46 so it appears she should be paid £354.26. Obviously if she is paying back a budgeting loan that will reduce the amount payable - OP hadn't mentioned a budgeting loan in this thread.

Deductions for overpayments are I think not relevant. The deduction for CA is not an overpayment deduction it is the appropriate deduction for unearned income because she was receiving CA.

From what OP has posted it appears carer element may never have been added to UC payments in which case no UC overpayment has occurred. In any case official error is irrelevant for UC purposes as all UC overpayments are recoverable regardless of cause.

poppy12345

What hasn't helped here is the OP drip feeding the information. If they had given all the information to start with then there wouldn't have been any need for the thread to be 4 pages long.

Calcotti is correct here, i was confused about the figures and they didn't add up to me.

I do know that paying back loans is still suspended for legacy benefits, i was paying back a budgeting loan that stopped just after lockdown and they haven't started taking any money yet.