carers allowance. stopped caring yet still getting paid and ive sent 3 emails to tell them to stop

tania12

i have filled the form in online to state i no longer care for the person i was caring for this was end of june and i still recieve payments from them i have since filled it out 3 times and received confirmation emails stating they have recieved my notification, problem is i dont want to be given any letters stating i owe them money i have tried phoning with no joy!! has anyone ever experienced the same? i am new to universal credits and they wrote to me telling me it showns i am still classed as a carer i informed them i wasnt and could show them proof of me sending them my notification of when i stopped. any advice would be muchly appreciated

poppy12345

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

tania12

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

Thankyou i will ring again and wait i was unaware they was still working from home. ah i see, thing is though i honestly dont know why they are still paying me after been informed 3 times i no longer care and ive asked them to stop my payments as i do not want to be lumbered with a huge over pay, i tried googling it but no joy what to ever ive only seen that when you notify them they are meant to stop payments automatically . x

KatrinaWaves

tania12 said:

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

Thankyou i will ring again and wait i was unaware they was still working from home. ah i see, thing is though i honestly dont know why they are still paying me after been informed 3 times i no longer care and ive asked them to stop my payments as i do not want to be lumbered with a huge over pay, i tried googling it but no joy what to ever ive only seen that when you notify them they are meant to stop payments automatically . x

Simply put whatever you get for caring aside and you won’t be lumbered with an overpayment. 

Spoonie_Turtle

Do you mind if I ask whether you've simply stopped providing care, or if the person you cared for died? I think there are some situations in which you continue to receive payment for a few weeks after the person being cared for dies, and I think something similar happens with the carer's element of UC too. (If you've simply stopped providing care though, that doesn't apply.)

Nannytone

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

The op would also be receiving the carer's element within their UC entitlement so there will be an overpayment, but just for the amount of the carer element rather than the whole amount of the Carer's Allowance

poppy12345

Nannytone said:

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

The op would also be receiving the carer's element within their UC entitlement so there will be an overpayment, but just for the amount of the carer element rather than the whole amount of the Carer's Allowance

Not always because they don't automatically add it like they used to do with the legacy benefits. So many people are missing out on the carers element because of this very reason.

Infact, i personally know of 1 person that hasn't been receiving the carers element and claims carers allowance, i've recently told them that they need to report the changes on their journal that they care for someone for at least 35 hours per week.

Nannytone

poppy12345 said:

Nannytone said:

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

The op would also be receiving the carer's element within their UC entitlement so there will be an overpayment, but just for the amount of the carer element rather than the whole amount of the Carer's Allowance

Not always because they don't automatically add it like they used to do with the legacy benefits. So many people are missing out on the carers element because of this very reason.

Infact, i personally know of 1 person that hasn't been receiving the carers element and claims carers allowance, i've recently told them that they need to report the changes on their journal that they care for someone for at least 35 hours per week.

While I accept that may happen, your comment stated no financial implication of the fact that the carer's allowance hasn't stopped. That isn't accurate and would only apply to people who were not in receipt of the carer's element

poppy12345

Nannytone said:

poppy12345 said:

Nannytone said:

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

The op would also be receiving the carer's element within their UC entitlement so there will be an overpayment, but just for the amount of the carer element rather than the whole amount of the Carer's Allowance

Not always because they don't automatically add it like they used to do with the legacy benefits. So many people are missing out on the carers element because of this very reason.

Infact, i personally know of 1 person that hasn't been receiving the carers element and claims carers allowance, i've recently told them that they need to report the changes on their journal that they care for someone for at least 35 hours per week.

While I accept that may happen, your comment stated no financial implication of the fact that the carer's allowance hasn't stopped. That isn't accurate and would only apply to people who were not in receipt of the carer's element

My actual words were " you would be no better off in receiving the carers allowance because it's deducted from UC" The OP didn't mention the carers element either, which could mean that either they aren't receiving it or that it actually stop.

tania12

My uc claim is new. I put that claim in on the 23rd July I am yet to be paid I was claiming income support before I got changed to uc... I have put the money aside I've been getting but with 5 weeks with no money I've dipped into it as I didn't want to take my full advance uc if not needed as the payback payments was too much before I knew my full claim total. And I just don't care no more for the person, they haven't died I'm assuming I'll have to pay the wholr amount back obviously? Although it's their error as they have been informed on more then one occasion I know you get 8 weeks element in your income support payments but i am totally confused as to why I am. Still getting carers 

Nannytone

poppy12345 said:

Nannytone said:

poppy12345 said:

Nannytone said:

poppy12345 said:

tania12 said:

i have tried phoning with no joy!!

It can take an hour, sometimes longer for them to answer the phone. A lot od DWP workers are still working from home too, so this is only adding to the waiting times when trying to ring them. Keep trying and someone will eventually answer.

You're no better off by receiving the carers allowance anyway because it should still be deducted £1 for £1 from your UC entitlement.

The op would also be receiving the carer's element within their UC entitlement so there will be an overpayment, but just for the amount of the carer element rather than the whole amount of the Carer's Allowance

Not always because they don't automatically add it like they used to do with the legacy benefits. So many people are missing out on the carers element because of this very reason.

Infact, i personally know of 1 person that hasn't been receiving the carers element and claims carers allowance, i've recently told them that they need to report the changes on their journal that they care for someone for at least 35 hours per week.

While I accept that may happen, your comment stated no financial implication of the fact that the carer's allowance hasn't stopped. That isn't accurate and would only apply to people who were not in receipt of the carer's element

My actual words were " you would be no better off in receiving the carers allowance because it's deducted from UC" The OP didn't mention the carers element either, which could mean that either they aren't receiving it or that it actually stop.

In my opinion o that's a poor  assumption.
You should have made both scenarios clear