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carers allowance. stopped caring yet still getting paid and ive sent 3 emails to tell them to stop

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  • poppy12345
    poppy12345 Posts: 18,882 Forumite
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    tania12 said:
    calcotti said:
    tania12 said:
    sorry my apologies i didnt understand that fully, i shall see what happpens when my payments are updated. sorry again
    No need to apologise. It’s all DWP and you would expect everything to join up but unfortunately different benefits are administered separately and different benefits have different rules. With UC any overpayment is recoverable even if it results from official error. This reduces the incentive to get things right notwithstanding the harm that can be caused by recovery of overpayments. DWP have discretion not to recover but only in cases of hardship and have, to date, refused almost all requests to exercise such discretion.

    in your case the overpayment could be the carer element of UC for the months since you stopped caring (including the month in which you stopped). It’s just possible that they will decide that because you were being paid CA you should be allowed the carer element - but legally I think that would be incorrect.
    they have taken off me 290 a month because of this error
    That will be the deduction for the carers allowance that you received, which is correct and there's nothing to correct. In a previous comment you said you have kept some of the carers allowance, which is a good thing.
  • calcotti
    calcotti Posts: 15,696 Forumite
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    edited 24 August 2020 at 10:53PM
    tania12 said:
    im not actually sure if i was getting carers element i was only getting carers allowance x
    tania12 said:  i am new to universal credits and they wrote to me telling me it showns i am still classed as a carer i informed them i wasnt and could show them proof of me sending them my notification of when i stopped. 

    Look at your UC statements which explain how your UC payment is calculated. If you told them you were a carer you should have been getting it. it will show as part of the calculation of your maximum UC entitlement before any deductions are made,

    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • tania12
    tania12 Posts: 125 Forumite
    Eighth Anniversary 10 Posts Combo Breaker I won, I won, I won!
    tania12 said:
    calcotti said:
    tania12 said:
    sorry my apologies i didnt understand that fully, i shall see what happpens when my payments are updated. sorry again
    No need to apologise. It’s all DWP and you would expect everything to join up but unfortunately different benefits are administered separately and different benefits have different rules. With UC any overpayment is recoverable even if it results from official error. This reduces the incentive to get things right notwithstanding the harm that can be caused by recovery of overpayments. DWP have discretion not to recover but only in cases of hardship and have, to date, refused almost all requests to exercise such discretion.

    in your case the overpayment could be the carer element of UC for the months since you stopped caring (including the month in which you stopped). It’s just possible that they will decide that because you were being paid CA you should be allowed the carer element - but legally I think that would be incorrect.
    they have taken off me 290 a month because of this error
    That will be the deduction for the carers allowance that you received, which is correct and there's nothing to correct. In a previous comment you said you have kept some of the carers allowance, which is a good thing.
    so im assuming next month ill get my full uc claim without the 290 deduction? sorry for all the questions haha 
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tania12 said:
    tania12 said:
    calcotti said:
    tania12 said:
    sorry my apologies i didnt understand that fully, i shall see what happpens when my payments are updated. sorry again
    No need to apologise. It’s all DWP and you would expect everything to join up but unfortunately different benefits are administered separately and different benefits have different rules. With UC any overpayment is recoverable even if it results from official error. This reduces the incentive to get things right notwithstanding the harm that can be caused by recovery of overpayments. DWP have discretion not to recover but only in cases of hardship and have, to date, refused almost all requests to exercise such discretion.

    in your case the overpayment could be the carer element of UC for the months since you stopped caring (including the month in which you stopped). It’s just possible that they will decide that because you were being paid CA you should be allowed the carer element - but legally I think that would be incorrect.
    they have taken off me 290 a month because of this error
    That will be the deduction for the carers allowance that you received, which is correct and there's nothing to correct. In a previous comment you said you have kept some of the carers allowance, which is a good thing.
    so im assuming next month ill get my full uc claim without the 290 deduction? sorry for all the questions haha 
    That could be the case - but if there has been an overpayment of UC there may be a deduction to start recovering it.
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • tania12
    tania12 Posts: 125 Forumite
    Eighth Anniversary 10 Posts Combo Breaker I won, I won, I won!
    i didnt say i was a carer when i applied for uc it was my worker who informed me i was still on the system as been one, she advised i was to get in contact with them again and explain it wich i did another 3 times as when you call them it says to notify changes using their online form then i phoned today and the man on the phone told me it was their error and could see it was notified in june and more times after then told me that nothign will be recovered and to inform uc on my journel tomorrow that hes took me off the system
  • tania12
    tania12 Posts: 125 Forumite
    Eighth Anniversary 10 Posts Combo Breaker I won, I won, I won!
    calcotti said:
    tania12 said:
    tania12 said:
    calcotti said:
    tania12 said:
    sorry my apologies i didnt understand that fully, i shall see what happpens when my payments are updated. sorry again
    No need to apologise. It’s all DWP and you would expect everything to join up but unfortunately different benefits are administered separately and different benefits have different rules. With UC any overpayment is recoverable even if it results from official error. This reduces the incentive to get things right notwithstanding the harm that can be caused by recovery of overpayments. DWP have discretion not to recover but only in cases of hardship and have, to date, refused almost all requests to exercise such discretion.

    in your case the overpayment could be the carer element of UC for the months since you stopped caring (including the month in which you stopped). It’s just possible that they will decide that because you were being paid CA you should be allowed the carer element - but legally I think that would be incorrect.
    they have taken off me 290 a month because of this error
    That will be the deduction for the carers allowance that you received, which is correct and there's nothing to correct. In a previous comment you said you have kept some of the carers allowance, which is a good thing.
    so im assuming next month ill get my full uc claim without the 290 deduction? sorry for all the questions haha 
    That could be the case - but if there has been an overpayment of UC there may be a deduction to start recovering it.
    im hoping so because 270 a month with children isnt do-able.
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tania12 said:
    i didnt say i was a carer when i applied for uc it was my worker who informed me i was still on the system as been one, she advised i was to get in contact with them again and explain it wich i did another 3 times as when you call them it says to notify changes using their online form then i phoned today and the man on the phone told me it was their error and could see it was notified in june and more times after then told me that nothign will be recovered and to inform uc on my journel tomorrow that hes took me off the system
    It sounds likely then that you have not been getting the carer element. As previously advised you can check this by looking at your UC statement.
    if you haven’t had the carer element you actually haven't been overpaid benefits in total because the CA has been recovered by deduction from your UC anyway.
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    tania12 said:
    calcotti said:
    tania12 said:
    tania12 said:
    calcotti said:
    tania12 said:
    sorry my apologies i didnt understand that fully, i shall see what happpens when my payments are updated. sorry again
    No need to apologise. It’s all DWP and you would expect everything to join up but unfortunately different benefits are administered separately and different benefits have different rules. With UC any overpayment is recoverable even if it results from official error. This reduces the incentive to get things right notwithstanding the harm that can be caused by recovery of overpayments. DWP have discretion not to recover but only in cases of hardship and have, to date, refused almost all requests to exercise such discretion.

    in your case the overpayment could be the carer element of UC for the months since you stopped caring (including the month in which you stopped). It’s just possible that they will decide that because you were being paid CA you should be allowed the carer element - but legally I think that would be incorrect.
    they have taken off me 290 a month because of this error
    That will be the deduction for the carers allowance that you received, which is correct and there's nothing to correct. In a previous comment you said you have kept some of the carers allowance, which is a good thing.
    so im assuming next month ill get my full uc claim without the 290 deduction? sorry for all the questions haha 
    That could be the case - but if there has been an overpayment of UC there may be a deduction to start recovering it.
    im hoping so because 270 a month with children isnt do-able.

    Although you've continued to receive the carers allowance, so you should still have that because you did say you were keeping most of it. Your full amount would have been £67.25 per week plus the £270 per month UC.
    You say children, are they dependant children? Do you own or rent your home? or live with parents?
  • tania12
    tania12 Posts: 125 Forumite
    Eighth Anniversary 10 Posts Combo Breaker I won, I won, I won!
    i kept it as i thought it would be recovered and my children are dependent yes under 5 and i rent my home 
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    tania12 said:
    i kept it as i thought it would be recovered and my children are dependent yes under 5 and i rent my home 

    That £270 UC amount seems very low when you rent your home. What elements exactly are you receiving? have a look at your statement on your journal.
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