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Stick with Plusnet or switch?

egyptiancotton · 2020-08-19 18:03:09

My £23.50/month 12-month deal with Plusnet is coming to an end. I quoted deals elsewhere to Plusnet's retentions department and they offered me the following deals to stay : * Unlimited Fibre (38Mb - 40Mb download, 8Mb - 10Mb upload) - 12, 18 or 24 months - £22.99/month * Unlimited Fibre Extra (40Mb - 58Mb download, 9Mb -…

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fatbagman Posts: 4 Newbie

29 August 2020 at 7:05PM

I would avoid Plusnet like the plague. Paid up front for service, 7 months later they started taking money out of my account! When I complained, after weeks of trying to contact them, they cut off my contract & sent details to a debt collector! Despite them sending my money back & 2 emails to say I wouldn’t get anything off the collection agency as it wasn’t my fault.

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