Problems accessing forums using Chrome and Edge

libra10

When clicking 'forum' from the home page, I am taken to page with following text at top of page -

'No categories were found.'

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support

If I click any of the above links, find a similar message.

I can use MSE forums, using ipad, not signed in, and can reply to MSE messages from threads I am subscribed to, otherwise I have to use a Google search to access the section I want.  This has been happening for the past 2 or 3 days.

No problems with other websites. 

Can you offer any help please?

Thank you

203846930

On here now using Edge with no issues.
When I click the links in your post I go to the correct pages.

DoaM

Likewise working fine here in Chrome version 84.0.4147.125 on Windows 10 build 2004.

yksi

Some of them work but some are incorrect. Here's the one for Corona (it's a wrong link, you can access the correct one by going to https://forums.moneysavingexpert.com/categories/coronavirus-support-and-help ).

Have you emailed the address in the image?

libra10

The issue has to be one of my settings.
I was using the site last night using my ipad (not logged in), with no problems.  
Have just logged out using Edge and everything as normal - no problems.
Anyone know which setting it could be please, I haven't altered anything?

DoaM

It's unlikely to be your side ... it'll be something to do with your account on the MSE side. I have an issue where following the SPAM link in my profile gives me a Something has gone wrong message. The same link works fine for other people viewing my profile, and it works fine for me viewing other people's profiles. So this just shows that MSE have some issues and there's nothing we can do to fix them.

libra10

Thanks for replying DoaM.  It really is a mystery.
Is it worth contacting them, and if so, how?
Thank you

203846930

libra10 said:

Thanks for replying DoaM.  It really is a mystery.
Is it worth contacting them, and if so, how?
Thank you

forumteam@moneysavingexpert.com

DoaM

Just realised that you have duplicate threads running.

https://forums.moneysavingexpert.com/discussion/6180536/problems-accessing-mse-forum-using-chrome-and-edge

libra10

Thank you duncanthedog for the link, I will email later.
DoaM - I initially posted the issue in the techie section as I thought others may be experiencing similar issues.  they advised me to post in the Feedback section.

libra10

Update - forums now working perfectly for me.  I  emailed support at MSE and they suggested that I may have clicked 'favourited' at the top of the forums, which I discovered I had  mistakenly done.  I clicked the correct setting and all is sorted.
Thanks everyone for your help.