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Wrong flooring installed on a new build a week before completion

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  • mawbkk
    mawbkk Posts: 11 Forumite
    First Post
    It's Karndean, not sure of the exact cost. Maybe 4-5k 
    Only the colour wrong. Its a light grey rather than a dark oak finish
    If all I have to do is disappear for the day its no big deal. I was told Karndean should be left for a recommended 48hrs before use. 
    Appreciate the replies, I will leave an update on Monday with what the developer recommends encase anyone is interested. 
  • mawbkk
    mawbkk Posts: 11 Forumite
    First Post
    Speak to your solicitor. Can you delay completion? Can you hold some of the purchase price back until the flooring is rectified? Can they not just fit the correct flooring before completion?
    It's annoying no doubt but there are remedies.
    I dont even want to think about delaying completion. 
    holiday booked, movers booked etc etc 
  • mawbkk said:
    It's Karndean, not sure of the exact cost. Maybe 4-5k 
    Only the colour wrong. Its a light grey rather than a dark oak finish
    If all I have to do is disappear for the day its no big deal. I was told Karndean should be left for a recommended 48hrs before use. 
    Appreciate the replies, I will leave an update on Monday with what the developer recommends encase anyone is interested. 
    Eurghh! Every new build these days seems to have light grey flooring. It will no doubt look as 'fresh' as an avocado bathroom suite in a few years time.
    I would be onto the developers first thing on Monday and insisting that they rectify THEIR fault before you complete. Surely possilbe but you might have to make yourself a real pain in the arzz - it's the squeaky wheel that gets the oil!
  • mawbkk
    mawbkk Posts: 11 Forumite
    First Post
    I agree but unfortunately, it's just too late for me to use the completion date as leverage over something like this. 
  • OldMusicGuy
    OldMusicGuy Posts: 1,768 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    mawbkk said:
     I was told Karndean should be left for a recommended 48hrs before use. 

    It needs to be left for 24 to 48 hours before laying, you have to take it out of the packs and let it acclimate to the room temperature. Once it's down you can use it straight away afaik unless it's a glue down one as you will have to let the adhesive dry (not sure how long that takes).
  • Flugelhorn
    Flugelhorn Posts: 7,330 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    we had it in one of the bathrooms, think it was OK to walk on straight away. Wouldn't have it again though, looked nice but a pain to clean. 
    PS which one did they put in - the dark oak or light grey?
  • Scotbot
    Scotbot Posts: 1,535 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 16 August 2020 at 8:09AM
    Can you not delay moving for a couple of weeks?  I've not heard of flooring needing to settle.  Why another snagging survey?  

    People have flooring installed all the time whilst still living in the property.
    Real solid wood needs to be stored in the room it is to be laid in for up to 2 weeks before installation to allow the moisture levels to equilibriate otherwise the flooring can  buckle after laying. You can get pretreated wood  but it doesn't look the same .
    It then needs to be sprayed with varnish which takes 48 hours to dry before you can move stuff back in. It is a pain in the butt but worth it for a good quality floor IMO. 
  • Doozergirl
    Doozergirl Posts: 34,076 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 August 2020 at 8:11AM
    mawbkk said:
     I was told Karndean should be left for a recommended 48hrs before use. 

    It needs to be left for 24 to 48 hours before laying, you have to take it out of the packs and let it acclimate to the room temperature. Once it's down you can use it straight away afaik unless it's a glue down one as you will have to let the adhesive dry (not sure how long that takes).
    You're right about it acclimatising for a couple of days.   It will be glue down - there are loose lay and planks on the market now, but just saying 'Karndean' suggests it glues down.  It can be walked on straight away.  I've had it fitted so many times.  

    OP, it is upheaval, but if you were brave enough to get a refund, it may well be cheaper to have an LVT fitted by someone else.  Karndean is unreasonably expensive to purchase in a much wider marketplace than used to exist, and developers charge ridiculous premiums for the convenience factor for you, which has now disappeared with having the wrong floor down. People
    up and down the country change their floors every day without moving anything into storage, by the way! 

    However, if they get a move on and can get the product to site, it's not beyond the realms of possibility that they get it replaced this week.  


    Everything that is supposed to be in heaven is already here on earth.
  • Scotbot
    Scotbot Posts: 1,535 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    mawbkk said:
     I was told Karndean should be left for a recommended 48hrs before use. 

    It needs to be left for 24 to 48 hours before laying, you have to take it out of the packs and let it acclimate to the room temperature. Once it's down you can use it straight away afaik unless it's a glue down one as you will have to let the adhesive dry (not sure how long that takes).
    You're right about it acclimatising.   It will be glue down - there are loose lay and planks on the market now, but just saying 'Karndean' suggests loose lay.  It can be walked on straight away.  I've had it fitted so many times.  


    Personally  can't  stand Karndean!  Having lived overseas where solid wood is the norm you can really spot the difference but it is a complete pain in the butt to install
  • prowla
    prowla Posts: 13,990 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I don't think it's unreasonable to delay completion til it's sorted.
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