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Cancellation fees

2

Comments

  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    I offered her 30 but she has not accepted.  she wants 50
  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    She messaged me about 20 minutes after the appointment should have started i live round the corner.  I did forget.  Which I accept is my fault.  I had gone out so could not get back quickly enough to catch the appointment.
  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    if i bought a product at a shop and paid ten pounds I would not expect to take it back and get more money than I was originally charged.  The issue is not the fee it the inflated price.  
  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    as I had not agreed what I wanted or the fact that she had charged 40 for the same service to someone else 🙄 
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,933 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The other customer's pricing is none of your business.

    Given that you not only forgot the appointment but didn't realise until after the scheduled time, I think £50 is a reasonable charge.  

    You keep mentioning the other customer and the costs the hairdressers hasn't incurred, but you have no idea whether your appointment slot might have earned her £50, less than that or perhaps even more.

    Your mistake.  Suck it up as a lesson learned. 
  • pinkshoes
    pinkshoes Posts: 20,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ask her why £50.

    What would your visit have cost you minimum? I would pay this amount. If £30 was the cost of a haircut then £30 is fair enough. If £50 is the minimum treatment cost then pay the £50.

    If she had not arranged any patch test then she can’t charge you for hair colouring that might have happened.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    pinkshoes said:
    Ask her why £50.

    What would your visit have cost you minimum? I would pay this amount. If £30 was the cost of a haircut then £30 is fair enough. If £50 is the minimum treatment cost then pay the £50.

    If she had not arranged any patch test then she can’t charge you for hair colouring that might have happened.
    That makes sense.  That I think was the point I am making her price list for a colour was 40.  
  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    The other customer's pricing is none of your business.

    Given that you not only forgot the appointment but didn't realise until after the scheduled time, I think £50 is a reasonable charge.  

    You keep mentioning the other customer and the costs the hairdressers hasn't incurred, but you have no idea whether your appointment slot might have earned her £50, less than that or perhaps even more.

    Your mistake.  Suck it up as a lesson learned. 
    A price list is a price list so it kind of is my business. 
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The hairdresser's loss is whatever profit she would have made on the appointment, whether yours or another customer's. You can bicker about it if you want, but is it worthwhile? Do you want to use her in the future?
  • Karazule
    Karazule Posts: 11 Forumite
    10 Posts
    No it really did not fill me with confidence.  
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