New Halifax Reward account. Has anyone figured out a way around £500 spending?

Emily_Joy

Have been using NS&I account to "spend" 500 on Halifax, but suddenly it stopped working. During the weekend sms from NS&I haven't been able to arrive. Earlier during the week I got messages like "we need to verify the payment by sending sms and we are not able to do so. If you changed your number recently please contact the bank".  Well, I haven't changed my number and I was able to make phone calls/receive sms from others...

Anyone with similar experience?

WillPS

Emily_Joy said:

Have been using NS&I account to "spend" 500 on Halifax, but suddenly it stopped working. During the weekend sms from NS&I haven't been able to arrive. Earlier during the week I got messages like "we need to verify the payment by sending sms and we are not able to do so. If you changed your number recently please contact the bank".  Well, I haven't changed my number and I was able to make phone calls/receive sms from others...

Anyone with similar experience?

This is an NS&I issue, nothing to do with Halifax. You'd probably be better off starting or adding to a thread on the savings board.

FWIW I was able to log in just now (haven't logged in for a few months), received two factor text then went through the bizarre 'up to a minute' step called 'securing your device'.