Never Billed By Eon

MWT

doddleward said:

I thought we had registered, but we were sorting a lot of things when we moved in and it was 7 years ago, so I can’t be 100% 

Do you recall how you knew the supplier was E.ON?

TadleyBaggie

MWT said:
Do you recall how you knew the supplier was E.ON?

I found out that our supplier was Eon by speaking to the neighbours

doddleward

Robin9 said:

brewerdave said:

Robin9 said:

Your meters will have been reading 000000 when you moved in - what are they now (watch out for the decimal point and ignore figures after the decimal point)

Not necessarily true; for example in my daughter's new home, the supply had been used whilst they were drying out plaster etc and to power lights and tools, so the readings were not zero on any of the utility meters (including water)

Accepted but even if the electric was reading 000100 that is small fry compared with the 018000 that is will be reading today.

doddleward - are you getting water bills, council tax ?

Yep, everything else is accounted for

GunJack

this may be a daft question, but do you know you're getting billed for the right water meter? I ask, as when we moved into our new build 13 years ago, we got off paying the water for the first 3 months as the water board had mixed up meters on our close, and so tried billing us for someone else's consumption - it was only the fact that I knew it was way more than we as a family used (from previous metered consumption) that it got sorted...

MWT

TadleyBaggie said:

MWT said:
Do you recall how you knew the supplier was E.ON?

I found out that our supplier was Eon by speaking to the neighbours

Probably time to verify that:

You may have problems getting through at the moment, but some of the distribution companies have tools on their website to help discover your provider...

Do you know which region you are in?

This will also help you confirm that your address exists on the national database as if it never got changed from a plot number that might explain the lack of contact from anyone...

doddleward

GunJack said:

this may be a daft question, but do you know you're getting billed for the right water meter? I ask, as when we moved into our new build 13 years ago, we got off paying the water for the first 3 months as the water board had mixed up meters on our close, and so tried billing us for someone else's consumption - it was only the fact that I knew it was way more than we as a family used (from previous metered consumption) that it got sorted...

Not a daft question at all, we have received water bills throughout our time here, BUT I have never actually managed to locate our water metre. Your message has made me decide that I definitely need to be chasing this up and clarifying as we aren’t at home often compared to the neighbours who are mostly home all day. Thank you for sharing

doddleward

MWT said:

TadleyBaggie said:

MWT said:
Do you recall how you knew the supplier was E.ON?

I found out that our supplier was Eon by speaking to the neighbours

Probably time to verify that:

You may have problems getting through at the moment, but some of the distribution companies have tools on their website to help discover your provider...

Do you know which region you are in?

This will also help you confirm that your address exists on the national database as if it never got changed from a plot number that might explain the lack of contact from anyone...

Thank you. We are in the London and South East, but I just checked on the UK Power Networks website and it says that ESP Utilities are our distributor. Unfortunately I can’t seem to get any more information from their website on whether or not our address is on the database.

Robin9

Your meter will normally be at the back edge of footpath, under a black circulate cover, - perhaps with 3/4 neighbours alongside.

doddleward

Robin9 said:

Your meter will normally be at the back edge of footpath, under a black circulate cover, - perhaps with 3/4 neighbours alongside.

Found the neighbours but no sign of ours, strangely

MWT

doddleward said:

Thank you. We are in the London and South East, but I just checked on the UK Power Networks website and it says that ESP Utilities are our distributor. Unfortunately I can’t seem to get any more information from their website on whether or not our address is on the database.

You will need to contact ESP by phone to ask them who is registered as your electricity supplier then.