Student loans and pensions

Stevie_Palimo

Ginger.ice, Another poster who is showing hatred in abundance and not looking at the main factors as to why you got into the predicament that you did, Sometimes in life you need to accept responsibility for your own actions and claiming that the payday industry as whole is wrong and has no place in society is just plain stupid.

I have morals as do many other Companies in this sector and we pride ourselves on doing the right thing, Again I'll refer to my previous point that a payday loan is better for most people than having a thug doorstep lender, There are ways to deal with things and the whole payday sector is 100% working in the favour of its customers, Yes profits are being made but that is the ethos of any business.

Delete33

Hi Stevie, as in the title of this forum, can you give people on this forum your advice on: How to reclaim money from various pay day lenders please.

jackster123

Stevie_Palimo wrote: »

Fusionx212, I used the word vindictive as you can see a certain poster here being quite hateful in posts and due to the fact that they were borrowing money at one stage it is quite wrong to then go on and have such a terrible attitude towards the only Companies that helped them.....

If you are referring to me, I will be the first to admit it. I am being vindictive.

I understand you trying to defend your industry, and I am not directing any of my venom towards you personally, but you have to understand just how bad things have been for people.

Just google payday loan suicide to read a story about a young lad of 18 who lived round the corner from me. He had just left the care system, and moved into his own flat. Perhaps naively, he took a payday loan. Clearly he couldnt manage his own finances, and had no experience at all in this area.

Anyway, on the day his benefits reached his account, Wonga took every penny. This left a vulnerable young man without the money to pay his rent, or buy food,, and with no one to turn to. He killed himself the same day... I would say thats pretty vindictive, wouldnt you?

I am helping a lady with her claim. She had loans for NINE different companies at the same time. She was diagnosed with a brain tumour. Do you think she got any sympathy at all? Nope. They were calling her, whist in Christies having chemotherapy, and recovering from brain surgery, to find out what ward she was on so that they could comae and collect their pound of flesh.

You can tell us about the changes, and how responsible thing are now, but if you like, I can inbox you a Wonga case for a young lady who suffers from severe depression and mental illness, to the point that she has been hospitalised more than once. She has had constant, recurring payday loans for the last 3 years, right up to last month. She doesnt earn any money, relies on benefits, and yet STILL, after everything, the lenders have allowed her to get into this cycle of constant borrowing. Tell me, how is that responsible? What code are they following?

Maybe your company has changed. But most of them havent. They are just as bad... Look at Quick Quid/ P2P, rejecting complaints on the same day the sell people personal data to all the other lenders/brokers. This is utterly sickening.

I am not convinced that the industry has changed. Infact, I am pretty convinced it hasnt.

I will continue on my crusade untill i am satified that these companies arent preying on vulnerable people, and trapping them in a cycle of endless debt that they can only see suicide as a way out of.

Please understand, the cases I mention above are just a snippet of the problem, and just a couple of the cases that have touched my life. There are hundreds and hundreds of similar, possibly worse cases out there, and this needs to stay on the radar, regardless of whether its hitting the lenders in the pocket.

I understand that this is close to your heart, but its also close to mine. Thankyou for your opinion, but I wont be stopping any time soon.

jackster123

Delete33 wrote: »

Hi Stevie, as in the title of this forum, can you give people on this forum your advice on: How to reclaim money from various pay day lenders please.

Sorry, I had to reply, just once. But I agree, lets keep this on topic. I wouldnt like to see such a helpful thread derailed, so maybe starting a "In praise of Payday Lenders" "Why payday lenders are nice guys now" or similar thread would be best.

Stevie_Palimo

Delete33 wrote: »

Hi Stevie, as in the title of this forum, can you give people on this forum your advice on: How to reclaim money from various pay day lenders please.

I can do and for the most part here it is all about being open and honest as with most things in life.

The redress of fee's are being applied in cases of unaffordable lending whereby an actual lender did not carry out correct checks and offered roll over loans, In this case redress is due and rightly so but the best bet here is to look at what you would have applied for and with whom then write into the Company and state as per advising letters and templates.

So lets say as follows :-

Joe Blogs had a loan with Quick Quid and rolled this loan over 3-4 times incurring charges of lets say £1000.00 that then took Joe a year to pay off and was not asked about affordability at the time, They may have applied for £200.00 in the first place and been on £250.00 wages per week so with this in mine rolling this over is not affordable for Joe.

If Joe had stated that he did earn £500.00 but only did earn £250.00 then the balance of probabilities from the payday lender was that he can afford to roll this over so therefore proof needs to be ascertained by both parties as to a valid claim being made and accepted or just rejected.

From my point here I believe that it is worthwhile going through any details you have and remember from the time you applied and took out the loans and then add the facts only here in the template letters and also bypass the usual Customer service/complaints email addresses and look at my link below for the CEO, Make sure your complaint is polite, to the point that lists the facts only for your argument whilst being condensed enough so that the individual in the CEO'S office will read and have a reply organised, If they fail to deal with via this route then take it to the relevant governing Body but be prepared for the long wait whilst the backlog of cases is looked at.


Link here for CEO contact details :- https://www. ceo email com ( remove the spaces )

Good luck to people who were miss-sold these loans and if it is a genuine case of having any money due back then it will be addressed in pretty much all cases, There are new systems in place with major players here that want these complaints dealt with quickly and they do not want to be charged by the FCA with fee's for complaints, It is all about your approach to them so stay calm and collective.

Delete33

Wow jackster123, Very very good read, very touching stories of the truth about PDL.

Delete33

Thank you Stevie, the new systems are now in place with PDL because we the customer have fought for it. :cool::p

Stevie_Palimo

Delete33 wrote: »

Thank you Stevie, the new systems are now in place with PDL because we the customer have fought for it. :cool::p

I agree to a point, It was more through forcing a overhaul in the market from the Governing Bodies and this had a lot to do with complaints, Ultimately the changes made are for the better.

fusionx212

it's interesting reading both sides to be fair, Stevie has made some fair points.

i think it keeps things honest if both sides have their say

Stevie_Palimo

jackster123, I do see valid points that you have made but also still believe that this is not just an area whereby people get into trouble with finances through payday lending, There are many other things in life whereby people take there own life ie:- drink, drugs, losing a job, a partner and so on but we do not go after these Companies or people in the same way that this is being dressed up as.

I feel for the people yes and would hope that it does not happen again but the likelihood is that some cases will still happen as they will with my above posted other ways to, Sad yes and stoppable no, Guidance and seeking help should be on offer more and at School I think that children need to be taught about money management and also speak openly about there thoughts and feelings so that the stigma from this will hopefully disperse.