Money Moral Dilemma: I was sent free beer by mistake - should I keep it?

SpreadableToast

stalin said:

SpreadableToast said:

stalin said:

Drink it. They won't want it back due to corona. Can't resell goods that might have got infected.

Of course they can.

You'd want to consume goods that had been in some random persons house and they'd done godknows what to it?

Firstly you said they CAN'T sell it.  They absolutely can, and there is no law against it.

Secondly, I'm no more bothered getting someone else's rejected goods now that I was a year ago.  That being that I'd obviously prefer a product delivered straight off the production line into my hands, but understand that there is a chance someone else has had it, touched it, or breathed on it before I got it.  Coronavirus stays on hard surfaces for about 3 days, and it'll have been touched by the people packing it even if it wasn't a customer return.  Stick it in a room for 4 days after you get it if you want to be really careful, otherwise stop acting like irrational fools.

mailynn2006

There is NO dilemma here and morality is far from invoked. There is a duty to inform the supplier and wait a reasonable length of time.

richardman20

How about call the company and tell the truth. If you can sell the beer on your side why don't keep it and pay for the extra stock ?

staggered

There have been a lot of these kind of "dilemmas" posted over the months and years.  A lot of people talk about the law and "morality" but that doesn't really bother me.
From my perspective, it depends who the company were and how helpful they were.
It sounds like they're a small company and that they were quick to send you a replacement when the first parcel appeared to have gone missing.  If that's the case, and I liked the beer, I'd probably tell them not to bother collecting the second case and pay them for it.  Times are hard for small companies.
If they were a massive company like Amazon or Tesco, I'd probably ring and tell them to collect it.  I wouldn't bother taking it to the Post Office - if they want it, they can come and collect it.  If they'd been a pain to deal with, taking ages to answer the phone or being difficult about sending a replacement, I wouldn't bother telling them.

maxmillion

I think you should simply advise the seller and let them make the final decision.
They will want to understand themselves why the parcel went missing and review subsequent courier services. If they have reclaimed the loss from the courier, then they may be ok with your keeping it but it would be courteous to inform them. 

venderqueen

Offer it back, as previously said they would not ask you to pay for the return. It will just give them faith in your honesty. These people are trying to make a living and will probably just be happy to know where it’s ended up and will tell you to keep it.

Hannimal

It's not unfair even if you're not at fault to return items you didn't pay for. 

Grumpy_chap

Sunnyskies_2 said:

Grumpy chap and toxic Womble - this is the Money moral dilemma - you really must try and get out more!

Sunnyskies_2 said:

Looks like Thrugelmir doesn't understand the Money Moral dilemma either - what is wrong with these people?

Thank you so much for your comment that we don't understand the forum.  As far as I am aware, even MSE Team can make mistakes and post an item in the incorrect forum and I fail to see what this Money Moral Dilemma has to do with coronavirus, yet it is published in the Coronavirus Support & Help forum.

Maybe you could be so kind as to share, from your vast experience of the forum rules and etiquette how we are incorrect on this one and explain why this is correctly placed in the coronavirus forum.  With thanks in advance.

cptrelentless

The contract for delivery is between the supplier and the courier - until the item is handed to you you are not responsible for the item.  So the issue that the courier lost the item has been resolved on your part, as you have reported the issue to the supplier and have been sent a replacement.  Your purchase contract with the supplier is now settled.  It's not your issue to resolve - you are not obliged to spend your time and money fixing somebody else's mistake, so just hold on to the item until such time someone comes to collect it.  Phone calls cost money, your time costs money, postage costs money and no-one is going to reimburse you for that.

slef2003

cptrelentless said:

The contract for delivery is between the supplier and the courier - until the item is handed to you you are not responsible for the item.  So the issue that the courier lost the item has been resolved on your part, as you have reported the issue to the supplier and have been sent a replacement.  Your purchase contract with the supplier is now settled.  It's not your issue to resolve - you are not obliged to spend your time and money fixing somebody else's mistake, so just hold on to the item until such time someone comes to collect it.  Phone calls cost money, your time costs money, postage costs money and no-one is going to reimburse you for that.

That is just the sort of attitude that seems to me to be one of the things that is not good in our society at the present time. "not my problem"  Your attitude of I cannot be a*sed to make one phone call stinks