Flight time changed
2 replies 41 views
Hi, this is my first post. I have flights booked to go to Canada at the end of September, currently we would have to selft isolate for 2 weeks when we get there so wouldn't go if that was the case, however, the company I booked my flights with, AirTransat, have changed the flight from a Saturday to a Friday lunchtime and neither my husband or I can get this time off, due to shift work and others already on holiday. The coopany have offered me 24 months credit, from the date of my return if I don't take the amended flight.
Can I ask for a refund rather than the credit, as they changed the timings?
Looking forward to your replies.