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Phone, tv and broadband

booter
Posts: 1,691 Forumite


Please bear with me - particularly fluffy today!
I have been with VM for years, now and again renegotiating deals. I now pay £42.90 for a tv package that they tell me no longer exists (but it's the most basic), m100 fibre broadband and talk more evening and weekends. I phoned retentions to renegotiate - they offered an "amazing" deal - £56 for the same package 🙄 I've put in my 30 day notice.
Now I'm stumped. I have no aerial, so rely on the tivo box for freeview. I watch the freeview channels and other channels on my package and am happy enough with the basics, but I pause and record a fair bit. I don't download or stream much. The last bt landline I had was in 1999, the outside box has "Telewest" on it (!), no wire from the pole, (cable only). But I'd like to keep a landline.
I have no clue what to do next! Is this going to cost a fortune to set up something else? And how do I go about it? Can anyone help please?
I have been with VM for years, now and again renegotiating deals. I now pay £42.90 for a tv package that they tell me no longer exists (but it's the most basic), m100 fibre broadband and talk more evening and weekends. I phoned retentions to renegotiate - they offered an "amazing" deal - £56 for the same package 🙄 I've put in my 30 day notice.
Now I'm stumped. I have no aerial, so rely on the tivo box for freeview. I watch the freeview channels and other channels on my package and am happy enough with the basics, but I pause and record a fair bit. I don't download or stream much. The last bt landline I had was in 1999, the outside box has "Telewest" on it (!), no wire from the pole, (cable only). But I'd like to keep a landline.
I have no clue what to do next! Is this going to cost a fortune to set up something else? And how do I go about it? Can anyone help please?
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Comments
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It only "no longer exists" to new customers, nothing to stop you staying on it if you wanted to.Bulk of your questions follow the same format at this post re: moving from Virgin to BT, so have a look at this:
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Telewest is not BT its the old what is now VM box .
No airiel then VM probably best or Sky .Stick your post code in the mse deals checker and see if any other services .1 -
Neil_Jones said:It only "no longer exists" to new customers, nothing to stop you staying on it if you wanted to.Bulk of your questions follow the same format at this post re: moving from Virgin to BT, so have a look at this:
E.g. do I need a new bt line and/or aerial and how to go about getting one (or what it may cost)? I'm not even sure other providers supply something like a Tivo box!? I can't find info on whether new suppliers use existing cable supply or some other method of supply (if that makes sense?!)
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JJ_Egan said:Telewest is not BT its the old what is now VM box .
No airiel then VM probably best or Sky .Stick your post code in the mse deals checker and see if any other services .
I guess I just don't know how it works!🙄0 -
Key here is if you have a BT OR phone line to the house .Suppliers supply a router and possible a new Bt OR master Socket if required.0
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I changed Broadband and phone line provider yesterday from BT to John Lewis. It's due to change on 15th July. I've been watching Prime on my TV for weeks. Should I be suspicious that I'm now unable to watch Prime because my broadband is now too slow!0
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Why should it be to slow ??It will be your end not BT .0
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Lockdown Loopy
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booter said:JJ_Egan said:Telewest is not BT its the old what is now VM box .
No airiel then VM probably best or Sky .Stick your post code in the mse deals checker and see if any other services .
I guess I just don't know how it works!🙄
If you order line , broadband and TV service, then usually the equipment is delivered before the install date for the line...you probably have to set it up yourself once the line is in and working, the OR engineer may help it up but that probably depends on what the ISP pays OR for, if they go for a super cheap install, the engineer may only confirm dialtone at the socket, the rest would be up to you.
Unless you use Sky , you need an aerial, some providers will arrange a ‘cheap’ aerial install as part of the deal, Sky will fit a dish if you take a suitable TV pack for a longish minimum term , but as you say you only want basic TV so probably not a good choice.0
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