Highview Parking - Spurious Notice of Debt Recovery

Redx

then get her to email the SAR asap, obtain her data including the documents and try to work out why nothing arrived at the time or since, that is the starter point, knowing why nothing arrived and having all their paperwork and data evidence

all Highview have to do is convince a judge that it was probably sent, not received. a judge has to be more sure than not, so the fact that they issue tens of thousands of postal notices per annum will convince a judge that it was probably sent (so not received is dead in the water)

then comes stage 2 , why werent they received  ? who was at fault regarding the correct address ? did they go to the correct address on file by the DVLA ?

ask the DVLA if the details for name and address were correct, find out who accessed the details and when they did it, plus what address were Highview given at the time in the KADOE request ?

be like Poirot on this , not Clouseau

this could have been worse , it could have been council or police etc (lets hope there are none of those awaiting payment, that would be a disaster for her)

KeithP

- it's also bizarre that both of these should be received today for different dates of parking "contraventions".

The parking companies, and their debt collectors are going through tough times. Poor things.

For several months drastically fewer cars have been parking in car parks. That means that for several months the parking companies have been able to trick far fewer people into paying their demands.

They are now digging out their unpaid tickets going back years. In more 'prosperous' times they had enough people falling over themselves to pay their 'speculative invoices' without having to process the perhaps more difficult ones.

MuttleyJack

Redx said:

then get her to email the SAR asap, obtain her data including the documents and try to work out why nothing arrived at the time or since, that is the starter point, knowing why nothing arrived and having all their paperwork and data evidence

all Highview have to do is convince a judge that it was probably sent, not received. a judge has to be more sure than not, so the fact that they issue tens of thousands of postal notices per annum will convince a judge that it was probably sent (so not received is dead in the water)

then comes stage 2 , why werent they received  ? who was at fault regarding the correct address ? did they go to the correct address on file by the DVLA ?

ask the DVLA if the details for name and address were correct, find out who accessed the details and when they did it, plus what address were Highview given at the time in the KADOE request ?

be like Poirot on this , not Clouseau

this could have been worse , it could have been council or police etc (lets hope there are none of those awaiting payment, that would be a disaster for her)

For one PCN perhaps, but two? Neither received but two letters off DCBL received on the same day relating to two different dates, it just doesn't add up.

KeithP

...it just doesn't add up.

Of course it does. These are computer generated. A conveyor belt process if you like.

And it's not just your two. Within ten minutes of you making your original post @sosolo  posted almost exactly the same - https://forums.moneysavingexpert.com/discussion/6163480/debt-collector-letter-highview-parking

MuttleyJack

KeithP said:

...it just doesn't add up.

Of course it does. These are computer generated. A conveyor belt process if you like.

And it's not just your two. Within ten minutes of you making your original post @sosolo  posted almost exactly the same - https://forums.moneysavingexpert.com/discussion/6163480/debt-collector-letter-highview-parking

I get that these are computer generated but what I find to be unbelievable is that original PCNs were actually issued by Highview, and they would also surely have issued follow-up letters threatening further action - we've received nothing until today.

Redx

two or twenty two, doesnt matter, they are only allowed to use the address listed at the DVLA,

THEY MUST ACCESS THAT DATA EACH AND EVERY TIME THEY WISH TO ISSUE A PCN

there was one recent thread on here with 25 letters issued

why do you think we told you to tell her to email a SAR ?

ITS TO GET THE MISSING PAPERWORK OF COURSE, TO SEE WHERE THE ERRORS ARE, NO MATTER HOW MANY ARE IN THE PIPELINE

MuttleyJack

Redx said:

two or twenty two, doesnt matter, they are only allowed to use the address listed at the DVLA,

THEY MUST ACCESS THAT DATA EACH AND EVERY TIME THEY WISH TO ISSUE A PCN

there was one recent thread on here with 25 letters issued

why do you think we told you to tell her to email a SAR ?

ITS TO GET THE MISSING PAPERWORK OF COURSE, TO SEE WHERE THE ERRORS ARE, NO MATTER HOW MANY ARE IN THE PIPELINE

OK thanks, will do.

Ralph-y

we all so need to know from the SAR where this took place ....

Ralph

MuttleyJack

Ralph-y said:

we all so need to know from the SAR where this took place ....

Ralph

At a local Tesco store but how the hell is anyone to know who was driving on a couple of dates over four years ago? It could have been any of four people.

KeithP

...how the hell is anyone to know who was driving on a couple of dates over four years ago? It could have been any of four people.

That's good to hear. Who needs to know who was driving?

Maintain the uncertainty.