BT Customer Congratulations!

theonlywayisup

debitcardmayhem said:

Yes it does it directs your mac to ignore that site oh and I was wrong it is eu.retailxeries.xyz I missed the . between eu and ret.....

So I follow those instructions and type in
0.0.0.0 eu.retailxeries.xyz

dots after zeros apart from the last which has a space?

debitcardmayhem

theonlywayisup said:

debitcardmayhem said:

Yes it does it directs your mac to ignore that site oh and I was wrong it is eu.retailxeries.xyz I missed the . between eu and ret.....

So I follow those instructions and type in
0.0.0.0 eu.retailxeries.xyz

dots after zeros apart from the last which has a space?

Yes that's ok 0dot0dot0dot0 space

If you want to reverse it either delete that line of insert a hash # in front of it.

theonlywayisup

debitcardmayhem said:

theonlywayisup said:

debitcardmayhem said:

Yes it does it directs your mac to ignore that site oh and I was wrong it is eu.retailxeries.xyz I missed the . between eu and ret.....

So I follow those instructions and type in
0.0.0.0 eu.retailxeries.xyz

dots after zeros apart from the last which has a space?

Yes that's ok 0dot0dot0dot0 space

If you want to reverse it either delete that line of insert a hash # in front of it.

Looked easy but when I get to the bit after putting my password in I don't know where I paste the 0.0.0....etc

It seems to want me to put it where the highlighted hash box is on the top line?

debitcardmayhem

After the last line ideally but it's not relevant , its just to be tidy

theonlywayisup

debitcardmayhem said:

After the last line ideally but it's not relevant , its just to be tidy

Thank you.  I followed that site to the letter, flushed DNS too, emptied cache, closed Safari and started again.

Bang, within 2 minutes of being on the Daily Mail (lots of rubbish ads hence why I chose it) even in reader view, I got the dreaded divert.

Thank you for trying though. 

Blackbeard_of_Perranporth

Now there's me thinking Mac's were immune! Well I never.
Get an ad blocker!
https://adguard.com/en/adguard-mac/overview.html 

DoaM

Does Safari allow plugins/addons/extensions? If yes, check what is installed - you may have inadvertently installed an extension that's causing this problem.

theonlywayisup

Thanks both, I have Adblockplus.  There are no untoward extensions, in fact there is only one which is the adblocker.

DoaM

Replace it with uBlock Origin? (It's better IMHO and uses fewer system resources).

Also: https://malwaretips.com/blogs/remove-nationalsurveyuk-xyz/ ... I suspect the method to resolve it may apply in your case.

Roland_Sausage

theonlywayisup said:

debitcardmayhem said:

Yes it does it directs your mac to ignore that site oh and I was wrong it is eu.retailxeries.xyz I missed the . between eu and ret.....

So I follow those instructions and type in
0.0.0.0 eu.retailxeries.xyz

dots after zeros apart from the last which has a space?

You've typed it wrong.

The correct entry should be

0.0.0.0 eu.retailxseries.xyx

Also, open Safari preferences and go to Websites > Pop-up windows and make sure no entries (including "when visiting other websites") are set to allow. All should be set to either Block or Block and notify.