We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Poor service from 'On the Beach'
Options

Neil_Caswell
Posts: 1 Newbie
Hi,
I booked a package holiday to Crete for 9 people that was cancelled due to the Virus. I appreciate that holiday companies are dealing with many problems presently but 'On the Beach' received all my payments on time & it is not unreasonable to consider that my refund is dealt with timely also.
I have contacted them several times since the cancellation & 1 month has passed with no feedback whatsoever.
....any ideas?
I booked a package holiday to Crete for 9 people that was cancelled due to the Virus. I appreciate that holiday companies are dealing with many problems presently but 'On the Beach' received all my payments on time & it is not unreasonable to consider that my refund is dealt with timely also.
I have contacted them several times since the cancellation & 1 month has passed with no feedback whatsoever.
....any ideas?
0
Comments
-
This forum is for delayed flights. There are other forums better suited to your enquiry.
1 -
A month?I know people who are outstanding refunds from BA and Virgin from the start of the lockdown so close to three months ago!Live each day like its your last because one day you'll be right0
-
Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.
I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
Poor service from On The Beach?
Really? You do surprise me
Meanwhile, in other news, the Pope is Catholic and bears sh*t in the woods!
Who knew?!
🤷🏻♀️2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shadingEverything will be alright in the end so, if it’s not yet alright, it means it’s not yet the endMFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £13502025 target = £1200, YTD £690
Quidquid Latine dictum sit altum videtur0 -
Shocker in 'cheap shonky travel agent provides bad service'.
They're cheap for a reason; bring back the days of booking with a proper holiday company and receiving a modicum of service.
They're likely operating with a small amount of staff usually, combined with some being off - so you'll just have to be patient.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards