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Poor service from 'On the Beach'
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Neil_Caswell
Posts: 1 Newbie
Hi,
I booked a package holiday to Crete for 9 people that was cancelled due to the Virus. I appreciate that holiday companies are dealing with many problems presently but 'On the Beach' received all my payments on time & it is not unreasonable to consider that my refund is dealt with timely also.
I have contacted them several times since the cancellation & 1 month has passed with no feedback whatsoever.
....any ideas?
I booked a package holiday to Crete for 9 people that was cancelled due to the Virus. I appreciate that holiday companies are dealing with many problems presently but 'On the Beach' received all my payments on time & it is not unreasonable to consider that my refund is dealt with timely also.
I have contacted them several times since the cancellation & 1 month has passed with no feedback whatsoever.
....any ideas?
0
Comments
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This forum is for delayed flights. There are other forums better suited to your enquiry.
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A month?I know people who are outstanding refunds from BA and Virgin from the start of the lockdown so close to three months ago!Live each day like its your last because one day you'll be right0
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Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.
I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
Poor service from On The Beach?
Really? You do surprise me
Meanwhile, in other news, the Pope is Catholic and bears sh*t in the woods!
Who knew?!
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Quidquid Latine dictum sit altum videtur0 -
Shocker in 'cheap shonky travel agent provides bad service'.
They're cheap for a reason; bring back the days of booking with a proper holiday company and receiving a modicum of service.
They're likely operating with a small amount of staff usually, combined with some being off - so you'll just have to be patient.0
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