Second hand purchase and rights

Nortondominator1

Can anyone tell me where I stand when I've bought a motorbike and found it not suitable for my needs and want a refund?

Nortondominator1

I bought the motorbike online without seeing it first.

couriervanman

Nortondominator1 said:

I bought the motorbike online without seeing it first.

"Shakes head in disbelief"

JamoLew

I have bought plenty of vehicles without seing them first - its all about research and due diligence.
If it was accurately described - your rights are none.
If however, it was described as being a certain dimension and it isn't  or with certain features which it doesn't have then you may fare better.
Private or Trade seller ?
Why is it not suitable ?

MinuteNoodles

Nortondominator1 said:

Can anyone tell me where I stand when I've bought a motorbike and found it not suitable for my needs and want a refund?

From a business or private individual?

From a business if it was done wholly online and you didn't see the bike first before completing the deal then you are covered under distance selling rules as long as it wasn't a new one specially ordered.

From a private seller you've got no rights at all.

AdrianC

When you say "not suitable for my needs", do you mean there's an actual fault or issue? How old, what bike, what apparent condition, what bike, private or trade vendor?

If it's just "Well, I don't really like it" buyer's remorse, then you need to either live with it or sell it. "I didn't do my research" is not grounds to return.

DoaM

What bike? My guess is:

AdrianC

Somebody actually got a bike out of the mess of Norton's collapse? I don't believe it...

MinuteNoodles

AdrianC said:

If it's just "Well, I don't really like it" buyer's remorse, then you need to either live with it or sell it. "I didn't do my research" is not grounds to return.

Sorry but when it comes to distance selling it's absolutely the case that, apart from a few exceptions, you can return it on those grounds. You can return most things bought online within 14 days for absolutely no reason whatsoever.

Goudy

DoaM said:

What bike? My guess is:

I'd regret buying that as well, just think of all that cleaning and polishing!

AdrianC

MinuteNoodles said:

AdrianC said:

If it's just "Well, I don't really like it" buyer's remorse, then you need to either live with it or sell it. "I didn't do my research" is not grounds to return.

Sorry but when it comes to distance selling it's absolutely the case that, apart from a few exceptions, you can return it on those grounds. You can return most things bought online within 14 days for absolutely no reason whatsoever.

And you know for sure that it comes under DSR? And that it's still within 14 days?

Nothing the OP's told us says that.