New washing machine shrinking clothes at 20/30 degrees

Boohoo

ex-homelessdude2 said:

Hi I brought a new washing machine just before lock down and thought i was putting on weight as my washed clothes felt alot tighter than normal. 

I started to measure my clothes before and after wash and noticed all ad shrunk,some by a couple of inches.

When i noticed i immediately turned off the spin cycle and spun them separately for 2 minutes or just hung them up above the bath to catch the drips but the problem persisted.

As its new ive only used for quick washed which ar either 20 or 30 degrees(which doesn't clean too good) according to the manual.

anyone know of any reason why this is happening or my legal rights as my clothes are now ruined?

plus i cant do any washing now.

Its a Haden(no ive never heard of them either)HW1206.

sorry if in wrong forum...

Did you try the suggestions from the other forum site that you asked for help from?
If you are not the same person then sorry.

Aylesbury_Duck

Aylesbury_Duck said:

Must be a thermostat problem, unless OP is washing clothes that aren't designed to be machine washed at all?

OP,  run an empty cycle at that temperature and test the temperature by placing your hand on the viewing glass periodically.  At 20 or 30 degrees it shouldn't feel warm, whereas if the thermostat is faulty and it's overheating, it'll feel hot. 

Zandoni said:

Put the machine on with no clothes in and feel the outside of the door to try and establish how hot it is.

Have you tried this yet?

ex-homelessdude2

sheramber said:

Is this the company?
https://brightsparksonline.com/about-us/

yes thats them

ex-homelessdude2

Boohoo said:

ex-homelessdude2 said:

Hi I brought a new washing machine just before lock down and thought i was putting on weight as my washed clothes felt alot tighter than normal. 

I started to measure my clothes before and after wash and noticed all ad shrunk,some by a couple of inches.

When i noticed i immediately turned off the spin cycle and spun them separately for 2 minutes or just hung them up above the bath to catch the drips but the problem persisted.

As its new ive only used for quick washed which ar either 20 or 30 degrees(which doesn't clean too good) according to the manual.

anyone know of any reason why this is happening or my legal rights as my clothes are now ruined?

plus i cant do any washing now.

Its a Haden(no ive never heard of them either)HW1206.

sorry if in wrong forum...

Did you try the suggestions from the other forum site that you asked for help from?
If you are not the same person then sorry.

yes thats me ive tried the suggestions.  although i dot have a bucket.

Aylesbury_Duck said:
Have you tried this yet?
yes

Pollycat

ex-homelessdude2 said:

Boohoo said:

ex-homelessdude2 said:

Hi I brought a new washing machine just before lock down and thought i was putting on weight as my washed clothes felt alot tighter than normal. 

I started to measure my clothes before and after wash and noticed all ad shrunk,some by a couple of inches.

When i noticed i immediately turned off the spin cycle and spun them separately for 2 minutes or just hung them up above the bath to catch the drips but the problem persisted.

As its new ive only used for quick washed which ar either 20 or 30 degrees(which doesn't clean too good) according to the manual.

anyone know of any reason why this is happening or my legal rights as my clothes are now ruined?

plus i cant do any washing now.

Its a Haden(no ive never heard of them either)HW1206.

sorry if in wrong forum...

Did you try the suggestions from the other forum site that you asked for help from?
If you are not the same person then sorry.

yes thats me ive tried the suggestions.  although i dot have a bucket.

Aylesbury_Duck said:
Have you tried this yet?
yes

So what was the result?

Did the door not feel warm?

Did the door feel hot to the touch>

OP - I don't think you are doing yourselves any favours here by not giving full information to the questions you are being asked for posters to try to help solve the problem you are having.

ex-homelessdude2

Pollycat said:

So what was the result?

Did the door not feel warm?

Did the door feel hot to the touch>

the door has remained cold everytime i touch

i dont knnow wt else i havent answered.

Aylesbury_Duck

I'm at a loss then.  I can't think what, other than heat, shrinks clothes in a washing machine.

Pollycat

Aylesbury_Duck said:

I'm at a loss then.  I can't think what, other than heat, shrinks clothes in a washing machine.

Me neither.

ex-homelessdude2 said:

i dont knnow wt else i havent answered.

You had to be asked several times by more than one poster if you'd done an empty wash on a high temperature.

And when you did answer you simply said 'yes' rather than explaining what the results were.

sheramber

https://brightsparksonline.com/about-us/

Bright Sparks is a Re-use and Repair project

So not a new machine.

ex-homelessdude2

Aylesbury_Duck said:

I'm at a loss then.  I can't think what, other than heat, shrinks clothes in a washing machine.

 i thought perhaps the fast spinning might.