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FIT payment

3 replies 41 views
I am up against a brick wall with Scottish Power. I am trying to claim my solar FIT payment but because we have had a record three months of sun the claim is well above average. Their website therefore refuses to accept my reading. OK, with a normal company I might be able to speak to someone about this, but not with Scottish Power. I have had to have it registered as a complaint but no good from that - still no response. Their email address did not respond, their phone number was just an outgoing message. I suspect that if I gave them an excessive consumption reading they would be very happy to charge me, but when I have a claim I cannot even get anywhere with them. It is extremely frustrating.


  • maximoose94maximoose94 Forumite
    37 posts
    10 Posts
    Not quite sure what you're after by posting on here. If you've lodged a formal complaint then they'll follow their complaints procedure. They'll probably offer you a few extra ££ as a gesture of goodwill.
    It may be worth taking a picture of your meter with the reading and emailing it to their FIT team. No doubt they'll ask for this when you finally get it sorted anyway. 👍🏼
  • gingercat306gingercat306 Forumite
    2 posts
    First Post
    MoneySaving Newbie
    Just letting the community know how energy providers behave so they can make informed decisions.
  • Mister_GMister_G Forumite
    1.4K posts
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    My FIT is paid by nPower.  Yes, this has been an exceptional three months, but I'm not expecting any problem with payment.  I submitted my meter read on 1st June, received the notification email on 3rd June and the money should be in my bank by tomorrow.
    There has never been a problem in 8 years, but I will be checking! 
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