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Oil Change - Let down by mechanic!!

flusteredmotorist
Posts: 9 Forumite

in Motoring
Not sure what to do in this situation.
Obviously due to this cover situation, money is tight. My car needed a minor service but I couldn't afford to go to my usual main dealer. Anyway, as the car is now 4 years old and I intend on keeping it, I decided that a main dealer service wasn't warranted so I decided to use a mobil mechanic to just do an oil and filter change. A quick google found me a local mobile mechanic who said he would do an oil and filter change for £59.
A time was agreed and he turned up to do the job. The problems started when he had drained the old oil and was refilling with new. I could see it leaking onto my drive from where I was stood in the house. When I pointed this out to him, he stuck his head under the car and said something about the nut in the sump having worn and not fitting correctly and allowing it to leak. He said it wasn't a major problem and asked me for some old newspapers or towels to soak up the spilt oil. I duly gave them to him and once he laid them down on the driveway, he drove off to get a new sump screw.
This is now the last I've seen from him and this was two days ago. Oil is all over my drive and my car is up on some stands. I don't even know if I can move my car as there is no oil in it. I'm at my wits end and don't know where to turn.
Obviously due to this cover situation, money is tight. My car needed a minor service but I couldn't afford to go to my usual main dealer. Anyway, as the car is now 4 years old and I intend on keeping it, I decided that a main dealer service wasn't warranted so I decided to use a mobil mechanic to just do an oil and filter change. A quick google found me a local mobile mechanic who said he would do an oil and filter change for £59.
A time was agreed and he turned up to do the job. The problems started when he had drained the old oil and was refilling with new. I could see it leaking onto my drive from where I was stood in the house. When I pointed this out to him, he stuck his head under the car and said something about the nut in the sump having worn and not fitting correctly and allowing it to leak. He said it wasn't a major problem and asked me for some old newspapers or towels to soak up the spilt oil. I duly gave them to him and once he laid them down on the driveway, he drove off to get a new sump screw.
This is now the last I've seen from him and this was two days ago. Oil is all over my drive and my car is up on some stands. I don't even know if I can move my car as there is no oil in it. I'm at my wits end and don't know where to turn.
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Comments
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Have you paid him? Seems remarkably cheap for an oil/filter change, DIY costs me about that.0
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No, he didn't;t ask for any money as he said he had to rush off to get the new part needed to tighten the sump screw or something.0
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Sounds like he crossed a thread, and he left the axel stands!?0
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I would suggest getting a trusted mechanic to have a look at it. By "not fitting correctly and allowing it to leak", I wouldn't be surprised to find that what he actually meant was than when refitting the sump drain plug, he managed to cross thread it and now it's either jammed solid or the sump itself is damaged and will need replacing (or an insert fitted if this is possible).
If it was simply a worn thread on the plug, this would have cost a few £s and a couple of minutes extra work once he had bought it.0 -
Does sound like someone has just registered this new account to post this story. Suspicious. At least it's cheaper than having your car wrecked by the main dealer.0
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fred246 said:At least it's cheaper than having your car wrecked by the main dealer.2
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Not sure what people are getting at but I do wish that I had taken the car to the main dealer for the service as I doubt this would have happened. I've now got a car I can't use and an oil stained driveway.
I presume the only option I have is to find a garage that can recover the car and repair the sump?
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fred246 said:Does sound like someone has just registered this new account to post this story. Suspicious. At least it's cheaper than having your car wrecked by the main dealer.0
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flusteredmotorist said:I presume the only option I have is to find a garage that can recover the car and repair the sump?
It might need a sump repair/replacement but then again it might be as simple as fitting a new sump plug and sealing washer.1
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