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Intrum Instalment Review

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  • adamj1984
    adamj1984 Posts: 57 Forumite
    10 Posts Name Dropper
    Well, I had a letter over the weekend from Intrum, with a copy of the signed agreement from 2007. I’ll have to call them today to work out a payment plan now.
    At the start of the thread you said the loan was from early 2000's and Intrum purchased it in 2007, so shouldn't the original credit agreement (between you and Egg) have been early 2000's as opposed to when intrum purchased it?

    I'm probably wrong but just thought I would highlight the point 
    new diary august 2021
    2021 Overpayment £0/£1,500
  • adamj1984 said:
    Well, I had a letter over the weekend from Intrum, with a copy of the signed agreement from 2007. I’ll have to call them today to work out a payment plan now.
    At the start of the thread you said the loan was from early 2000's and Intrum purchased it in 2007, so shouldn't the original credit agreement (between you and Egg) have been early 2000's as opposed to when intrum purchased it?

    I'm probably wrong but just thought I would highlight the point 
    Yeah, you're right. It's been going on so long I forget myself. I think they have me here so will call them tomorrow to start repayments.
    May 2020
    Mortgage £89,557.40
    Loan £3,203.51
    Car £6,340.54

    May 2021
    Mortgage £86,568.76
    Loan £2,133.87
    Car £4,970

    2021 Mortgage 1% Challenge: £85/£879.62, 9.66% as of 15th May.


  • sourcrates
    sourcrates Posts: 31,110 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    ZCars1878 said:
    I'll throw you a bone. Try searching 04140507 as a company number at the Companies House website. 

    Different company number to that relating to the FCA record which Sourcrates refers? Yes. Different company completely? Also yes.

    It would probably assist if the OP could confirm which company is specified as the alleged purchaser in the notice received, as opposed to who said notice directs the consumer to contact regarding repayment. I'm pretty sure you'll find it to be the company attributed reference 04140507

    Now we've established that, try searching the alleged purchaser by its incorporated name or separate reference 04140507 on the FCA register. Try both if you wish.

    Not authorised/unknown to the FCA? Yes once again.

    Anyone receiving correspondence from these types of firms, and Intrum especially, should seek professional legal advice. Being advised blind that a company is authorised to undertake the work it does, when it is not, simply is of detriment and of no assistance.

    As for it not being suspicious it having taken so long for a consumer to be provided with an alleged agreement, or any document for that matter, simply because one financial house has to request it from another financial house; have carrier pigeons also been furloughed this past year?
    That reference number yields no results, at all ?

    So where do you get that number from, for all I know you could have just tossed me a random made up number.

    Non of this really helps the OP, does it, I am no fan at all of these companies, but your post appears to be clutching at straws somewhat.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Have Intrum ever taken anyone to court? I remember dealing with them years ago over an old LloydsTSB and AUQA credit card. They did send photocopies of signed credit agreements for both (both back when everything was paper based, even the LloydsTSB card was taken out in branch!) and they sent a 100 page file of all previous statements on the LloydsTSB card. They still didn't take anything further. They are all long gone statute barred now though and not heard from them in years.
  • Penguin_
    Penguin_ Posts: 1,540 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    ZCars1878 said:
    I'll throw you a bone. Try searching 04140507 as a company number at the Companies House website. 

    Different company number to that relating to the FCA record which Sourcrates refers? Yes. Different company completely? Also yes.

    It would probably assist if the OP could confirm which company is specified as the alleged purchaser in the notice received, as opposed to who said notice directs the consumer to contact regarding repayment. I'm pretty sure you'll find it to be the company attributed reference 04140507

    Now we've established that, try searching the alleged purchaser by its incorporated name or separate reference 04140507 on the FCA register. Try both if you wish.

    Not authorised/unknown to the FCA? Yes once again.

    Anyone receiving correspondence from these types of firms, and Intrum especially, should seek professional legal advice. Being advised blind that a company is authorised to undertake the work it does, when it is not, simply is of detriment and of no assistance.

    As for it not being suspicious it having taken so long for a consumer to be provided with an alleged agreement, or any document for that matter, simply because one financial house has to request it from another financial house; have carrier pigeons also been furloughed this past year?
    That reference number yields no results, at all ?

    So where do you get that number from, for all I know you could have just tossed me a random made up number.

    Non of this really helps the OP, does it, I am no fan at all of these companies, but your post appears to be clutching at straws somewhat.
    It brings up Intrum UK Finance Limited.
  • sourcrates
    sourcrates Posts: 31,110 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 12 April 2021 at 2:21PM
    Penguin_ said:
    ZCars1878 said:
    I'll throw you a bone. Try searching 04140507 as a company number at the Companies House website. 

    Different company number to that relating to the FCA record which Sourcrates refers? Yes. Different company completely? Also yes.

    It would probably assist if the OP could confirm which company is specified as the alleged purchaser in the notice received, as opposed to who said notice directs the consumer to contact regarding repayment. I'm pretty sure you'll find it to be the company attributed reference 04140507

    Now we've established that, try searching the alleged purchaser by its incorporated name or separate reference 04140507 on the FCA register. Try both if you wish.

    Not authorised/unknown to the FCA? Yes once again.

    Anyone receiving correspondence from these types of firms, and Intrum especially, should seek professional legal advice. Being advised blind that a company is authorised to undertake the work it does, when it is not, simply is of detriment and of no assistance.

    As for it not being suspicious it having taken so long for a consumer to be provided with an alleged agreement, or any document for that matter, simply because one financial house has to request it from another financial house; have carrier pigeons also been furloughed this past year?
    That reference number yields no results, at all ?

    So where do you get that number from, for all I know you could have just tossed me a random made up number.

    Non of this really helps the OP, does it, I am no fan at all of these companies, but your post appears to be clutching at straws somewhat.
    It brings up Intrum UK Finance Limited.
    Yes your correct, I'm awake now, Intrum were 1st Credit until there reputation was so tattered by the FCA for failings in almost every aspect of there business, they had to change their name !!

    And, yes again, "Intrum UK Finance Limited" are not FCA registered, but another company with a slightly different name are.

    As ZCars1878 said, it would depend on whose name the debt was bought under, worth taking advice on I agree.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • magpies79
    magpies79 Posts: 381 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Have Intrum ever taken anyone to court? I remember dealing with them years ago over an old LloydsTSB and AUQA credit card. They did send photocopies of signed credit agreements for both (both back when everything was paper based, even the LloydsTSB card was taken out in branch!) and they sent a 100 page file of all previous statements on the LloydsTSB card. They still didn't take anything further. They are all long gone statute barred now though and not heard from them in years.
    I was taken to court but it was by 1st credit for a Halifax CC debt which resulted in my getting a CCJ awarded against me.
    about 2-3 year into the CCJ letters were sent out with a change of company name on them from 1st credit to intrum I did receive afew letters before hand explaining they were changing there name and that everything was to remain the same.
    £2820/£4000 0% 24 months pay £150 HSBC
    £2,100/£3000 0% 27 months pay £150 M&S
    £3,050/£4000 0% 27 months pay £150 HALI
    £2,200/£7250 0% 14 months pay £60  RBS
    £990/£2000 28% Zable closed  £60 
    mortgage £22,000/£89,000 2 years left 
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