Lost deposits for a holiday that ends up being cancelled

Life__Goes__On

So asking you for links  to backup your viewpoint  give you the impression  that I want to shut down the discussion!!
Personally I can not see  any logic in that,  it makes no sense whatsoever.
If I wanted to shutdown a discussion,  I wouldn't keep replying
But a discussion is at the best when both sides supply evidence of their viewpoint, seems at the moment only one side has done this.

Pollycat

Life__Goes__On said:

So asking you for links  to backup your viewpoint  give you the impression  that I want to shut down the discussion!!
Personally I can not see  any logic in that,  it makes no sense whatsoever.
If I wanted to shutdown a discussion,  I wouldn't keep replying
But a discussion is at the best when both sides supply evidence of their viewpoint, seems at the moment only one side has done this.

I would give links to backup facts.

Not my viewpoint.

There is no evidence of my viewpoint.

it is simply my opinion.

So do stop asking me for links.

Life__Goes__On

Pollycat said:

There is no evidence of my viewpoint.

Then that's the difference,  I like my viewpoint evidence based.





 

mattyprice4004

Most companies will have incurred costs once the booking is placed - so it's unfair to expect the whole deposit back. 
It's unfair to expect customers and holiday companies to be out of pocket for something that's outside of their control - so splitting the loss seems fair to me. 

Life__Goes__On

mattyprice4004 said:

Most companies will have incurred costs once the booking is placed - so it's unfair to expect the whole deposit back. 
It's unfair to expect customers and holiday companies to be out of pocket for something that's outside of their control - so splitting the loss seems fair to me. 

I don't disagree about fairness,  businesses  will close with no fault on their part.
But if also unfair that a business expects to keep  all of a full deposit on a holiday that  is cancelled.
So a split  of some kind seems fair to me.

Pollycat

Life__Goes__On said:

Pollycat said:

There is no evidence of my viewpoint.

Then that's the difference,  I like my viewpoint evidence based.

But is it really 'evidence-based'?

What evidence do you actually have other than a link to WHICH that says:

For example, if you booked a holiday which then sells out and the company finds another customer to take your place it’s likely the only amount it can legitimately withhold from your deposit will be administrative costs.

But, if you cancel at unreasonably short notice and the business can’t find another customer you could expect the business to keep most - if not all - of your deposit.

And a link to The Telegraph about a barrister who recovered part of his deposit as the holiday company resold his holiday - which you think is the same but I don't.

You've already said there is no evidence because holiday companies pay up to avoid going to court.

So - where is the evidence your viewpoint is based on?

You started off this thread by saying this:

Life__Goes__On said:

If a company cancels a holiday I believe it should refund all monies taken for that holiday,  and treat it like the holiday never existed

now you're saying this:

Life__Goes__On said:

I don't disagree about fairness,  businesses  will close with no fault on their part.
But if also unfair that a business expects to keep  all of a full deposit on a holiday that  is cancelled.
So a split  of some kind seems fair to me.

What happened to 'refund all monies taken for that holiday'?

Life__Goes__On

https://en.wikipedia.org/wiki/Evidence
Evidence, broadly construed, is anything presented in support of an assertion.
I have presented that,  it's up to the reader  to decide how reverent that is

Pollycat said:

You started off this thread by saying this:

Life__Goes__On said:

If a company cancels a holiday I believe it should refund all monies taken for that holiday,  and treat it like the holiday never existed

now you're saying this:

Life__Goes__On said:

I don't disagree about fairness,  businesses  will close with no fault on their part.
But if also unfair that a business expects to keep  all of a full deposit on a holiday that  is cancelled.
So a split  of some kind seems fair to me.

What happened to 'refund all monies taken for that holiday'?

First part is what I feel is legal.
The second part is what I feel is fair

I'm very surprised you couldn't tell the difference.

I do now see your point about a reader getting confused,   but I feel it would be a pity to have to dumb down my posts.

Pollycat

Life__Goes__On said:

First part is what I feel is legal.
The second part is what I feel is fair

I'm very surprised you couldn't tell the difference.

I do now see your point about a reader getting confused,   but I feel it would be a pity to have to dumb down my posts.

I'm glad you can see that your 2 posts may have confused someone looking to recover their (non-refundable according to T&Cs) deposit.

As you are so certain that recovering a non-refundable is such a done deal that you have offered to pay for another poster's legal fees, I'm really surprised that MSE haven't included this in the MSE coronavirus articles.

There's stuff on there about Sykes Cottages and Hoseasons - even template letters.

There's stuff on there about recovering wedding deposits. It even mentions this:

Competition watchdog launches probe into coronavirus refunds

On 30 April, the Competition and Markets Authority launched an investigation into firms that fail to give customers proper refunds for coronavirus-related cancellations, and will be partly focusing on wedding providers.

It's also said it would usually expect customers to be given a full refund if restrictions mean a service can't be provided or accessed, or if a firm cancels without providing the goods or service – so you could use this to argue for a refund if the provider refuses.

The Competition and Markets Authority (CMA) says it will initially focus its investigation on weddings and private events, holiday accommodation and childcare providers, including nurseries, before moving on to other sectors.

Maybe it will get around to holiday deposits at some stage.

The only thing MSE says about holiday deposits is:

If you don't pay up. Then you're the one effectively cancelling the holiday, not the firm, so you're likely to lose your deposit.

https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/?_ga=2.188407471.667934221.1590840183-1570532871.1590840183

I wonder why they've not picked up this when you are:

Life__Goes__On said:

My view is if you take court action Jet2 will settle ASAP,  it will not want to risk a court ruling telling them that they will have to repay maybe millions in kept deposits.

I'm willing to put my money where my mouth is,  so I'll happy pay your court fees to find out if I'm right.

Maybe you'd like to suggest Martin Lewis includes it in one of his programmes...perhaps you'll get a mention in dispatches.

I'll sit back and watch your topics with interest.

I do hope posters get their money back.

But if they, don't, I hope you'll make good on your promise.

Have a nice day.

Life__Goes__On

Pollycat said:

As you are so certain that recovering a non-refundable is such a done deal that you have offered to pay for another poster's legal fees, I'm really surprised that MSE haven't included this in the MSE coronavirus articles.

There's stuff on there about Sykes Cottages and Hoseasons - even template letters.

There's stuff on there about recovering wedding deposits. It even mentions this:

 
In this thread I said
Life__Goes__On said: I agree.
That's why I  don't think I've seen a post that if someone has just paid a deposit, they will certainly get the deposit refund.


I will try and spell it out clearly for you, I have never said a person is certain to get a deposit refunded ,  I have even embolden it to make it stand out for you.

So don't tell me what I am certain of, when I have never claimed it,  it makes you look desperate.

The poster that I have offer to pay the fee, it's a chance (hope you know the meaning of that)   I'm willing to take.

As to what on this site (apart from the forums), I have no control over,  so if you  want something else covered I suggest you take it up with the team.

As you now have resorted to making stuff up, I see no point in continuing replying,
Bye.