Lost deposits for a holiday that ends up being cancelled

Pollycat

Streaky_Bacon said:

However you seem to need a poster here to have actually succeeded in winning back a deposit before you will accept what the legal position is. I don't think that is a useful way to judge the legal position in the face of clear guidance from reputable authorities.

I don't need anything.

As I've said, I have no axe to grind as I haven't cancelled a holiday so don't need to recover part or all of my deposit.

I just don't want people to read posts/threads like this and think "Oh Good. I can cancel my holiday and I'll get my deposit back".

I'm glad you agree with this.

Streaky_Bacon said:

and I believe that LGO posted an actual case of a barrister successfully being winning back his deposit in court.

Different scenario.

The barrister cancelled his holiday and the company resold his holiday.

Life__Goes__On

Streaky_Bacon said:

No doubt, but that doesn't change the legal position.

Maybe someone will supply information  that a holiday deposit refund has been  refused by the courts if perused, if that's their opinion.
The missing link, so to speak.

Life__Goes__On

Streaky_Bacon said:

But let's not forget that, yes, there is a vast difference between the law and obtaining a judgment based upon that law and successful enforcement of that judgment.

I agree.
That's why I  don't think I've seen a post that if someone has just paid a deposit, they will certainly get the deposit refund. It is possible that someone for whatever reasons, doesn't understand the difference  between could & will.

Pollycat

Life__Goes__On said:

Streaky_Bacon said:

But let's not forget that, yes, there is a vast difference between the law and obtaining a judgment based upon that law and successful enforcement of that judgment.

I agree.
That's why I  don't think I've seen a post that if someone has just paid a deposit, they will certainly get the deposit refund. It is possible that someone for whatever reasons, doesn't understand the difference  between could & will.

I don't think I've ever said that such a post exists.

I happen to think that if someone posts a link to a WHICH article or a BBC article discussing a WHICH article that talks about holiday companies keeping large deposits (I'll exclude the Telegraph article as I think that is a different situation as it talks about companies reselling holidays after cancellation and keeping the original deposit) and says someone may be able to recover their deposit if they have cancelled needs a word of caution because I also happen to think a lot of people may not understand the difference between could and will - especially in times like this when people are stressed and anxious over money, jobs and health.

There are many more people posting as newbies on this forum over the last 2 months.

I want those people to be clear about what you are saying.

Life__Goes__On

Pollycat said:

Life__Goes__On said:

Streaky_Bacon said:

But let's not forget that, yes, there is a vast difference between the law and obtaining a judgment based upon that law and successful enforcement of that judgment.

I agree.
That's why I  don't think I've seen a post that if someone has just paid a deposit, they will certainly get the deposit refund. It is possible that someone for whatever reasons, doesn't understand the difference  between could & will.

I don't think I've ever said that such a post exists.

I happen to think that if someone posts a link to a WHICH article or a BBC article discussing a WHICH article that talks about holiday companies keeping large deposits (I'll exclude the Telegraph article as I think that is a different situation as it talks about companies reselling holidays after cancellation and keeping the original deposit) and says someone may be able to recover their deposit if they have cancelled needs a word of caution because I also happen to think a lot of people may not understand the difference between could and will - especially in times like this when people are stressed and anxious over money, jobs and health.

There are many more people posting as newbies on this forum over the last 2 months.

I want those people to be clear about what you are saying.

A link to a post that shows anyone is confused between  could & will , would be helpful,  if you think people don't understand the difference, any post will do.  As if that was the case, I expected the difference would be pointed out.

Maybe this time, I  will see a link.

jetski19

I paid a low deposit for my August TUI holiday and am in two minds whether to cancel altogether as we won’t be able to go because of work and college and don’t want to commit to 2021.  Any idea whether if I cancel
i just lose the low deposit of £200 or more?  Can’t find any info online and can’t get thru on phone!  Any help greatly appreciated. 😊

Life__Goes__On

jetski19 said:

I paid a low deposit for my August TUI holiday and am in two minds whether to cancel altogether as we won’t be able to go because of work and college and don’t want to commit to 2021.  Any idea whether if I cancel
i just lose the low deposit of £200 or more?  Can’t find any info online and can’t get thru on phone!  Any help greatly appreciated. 😊

When in August?  as that's on the cusp of loss of deposit  & 30% of the booking.

Pollycat

Life__Goes__On said:

Pollycat said:

Life__Goes__On said:

Streaky_Bacon said:

But let's not forget that, yes, there is a vast difference between the law and obtaining a judgment based upon that law and successful enforcement of that judgment.

I agree.
That's why I  don't think I've seen a post that if someone has just paid a deposit, they will certainly get the deposit refund. It is possible that someone for whatever reasons, doesn't understand the difference  between could & will.

I don't think I've ever said that such a post exists.

I happen to think that if someone posts a link to a WHICH article or a BBC article discussing a WHICH article that talks about holiday companies keeping large deposits (I'll exclude the Telegraph article as I think that is a different situation as it talks about companies reselling holidays after cancellation and keeping the original deposit) and says someone may be able to recover their deposit if they have cancelled needs a word of caution because I also happen to think a lot of people may not understand the difference between could and will - especially in times like this when people are stressed and anxious over money, jobs and health.

There are many more people posting as newbies on this forum over the last 2 months.

I want those people to be clear about what you are saying.

A link to a post that shows anyone is confused between  could & will , would be helpful,  if you think people don't understand the difference, any post will do.  As if that was the case, I expected the difference would be pointed out.

Maybe this time, I  will see a link.

I don't think I've ever said that there was a link.

I've read many posts on here and Tripadvisor where it's clear that the poster is not used to posting on public forums.

One woman had a rant about a tour operator not answering their phone lines on a Sunday when the website clearly said Monday to Friday.

Instead of checking the website she dug her pre-covid-19 booking paperwork out which said lines were open 7 days.

I can see someone like that reading posts and being confused about could and will.

Why don't you want anyone pointing this out?

Life__Goes__On

Pollycat said:

I've read many posts on here and Tripadvisor where it's clear that the poster is not used to posting on public forums.

One woman had a rant about a tour operator not answering their phone lines on a Sunday when the website clearly said Monday to Friday.

Instead of checking the website she dug her pre-covid-19 booking paperwork out which said lines were open 7 days.

To quote you earlier in this thread  " Different scenario."

Pollycat said:

Why don't you want anyone pointing this out?

Link please where I have said that.  Maybe, just maybe you can supply one this time.

Pollycat

Life__Goes__On said:

To quote you earlier in this thread  " Different scenario."

But an indication - at least to me - that some people aren't as bright as they might think they are.

And therefore may get the impression that to cancel and get their deposit back will be easy.

Life__Goes__On said:

Link please where I have said that.  Maybe, just maybe you can supply one this time.

I didn't say you had said that.

But you do seem to want to shut this discussion down.

My impression and opinion only.

No link.

Re the link to the Telegraph article and the barrister who won his case because Hayes & Jarvis resold his holiday after he'd cancelled - do you think that applies to this situation?