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Persimmon, Fibrenest and Voip/Analogue Phones

Alex1801 · 2020-05-22 11:02:19

Hi, I'm sorry if there has been a thread on this, i've had a look but can only seem to find posts linking to their prices not legal stuff. Hoping someone can give some advice. Basically we are purchasing a new Persimmon home where we have been told they are providing Fibrenest. We are by no means tech savvy when it comes…

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Chino Posts: 2,031 Forumite

17 June 2020 at 12:33PM edited 17 June 2020 at 12:34PM

rgk said:

I thought the idea of voip was that it was free?

There's nothing inherently free about VOIP when used to deliver a telephone service.
There's switching infrastructure to pay for, costs the provider incurs for connecting calls, staff wages to pay for those maintaining infrastructure, customer support staff wages to pay, etc., etc.

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