Lastminute.com refund options

Time2Go_25

So I've now been offered 3 choices for my lastminute.com refund.
Credit note for the full amount £2600 + £200 gift card, valid for 12 months, ABTA protected and if I've not used it by 01/01/21 I can ask for a cash settlement of the £2600
Voucher for £2600 valid for 12 months, not sure of the advantage of this
Cash refund £2600, but I'll need to wait for the providers to refund and how they refund.
I'd like to go for option 3, but who knows how long I might have to wait for that, so am think about the credit note, it's ABTA projected until 31/01/21.
Anyone any thoughts.
Cheers

Life__Goes__On

First of all the the credit note (RCN) is not confirmed as ABTA protected. (unless any new into in last week)
https://forums.moneysavingexpert.com/discussion/6143513/refund-credit-note-rnc-still-not-government-backed-14th-may#latest

If you bought a package holiday then legally you should be cash  refunded in 14 days

Time2Go_25

My email from lastminute says:
ABTA Protected: Your Refund Credit Note will be protected by ABTA until 31/01/2021, so your refund will remain 100% protected (ABTA number Y6407).

Life__Goes__On

pdel61 said:

My email from lastminute says:
ABTA Protected: Your Refund Credit Note will be protected by ABTA until 31/01/2021, so your refund will remain 100% protected (ABTA number Y6407).

If I e-mail you the earth is flat, would you  believe it?
The ATOL / ABTA   are backed by the Government /CAA  they are the ones that refund you.
Neither Government / CAA have confirmed that CRN are protected.

ABTA  represent their members (the travel agents)  so would you trust their advice to be impartial? 

Time2Go_25

Life__Goes__On said:

pdel61 said:

My email from lastminute says:
ABTA Protected: Your Refund Credit Note will be protected by ABTA until 31/01/2021, so your refund will remain 100% protected (ABTA number Y6407).

If I e-mail you the earth is flat, would you  believe it?
The ATOL / ABTA   are backed by the Government /CAA  they are the ones that refund you.
Neither Government / CAA have confirmed that CRN are protected.

ABTA  represent their members (the travel agents)  so would you trust their advice to be impartial? 

As far as the earth being flat then no, I would not believe it as I know different.
If I knew everything that was to know about travel/refunds etc. then I wouldn't have posted in the first place. Hence my request for opinions and thoughts.

Time2Go_25

Well I've selected the cash refund, let's see if I ever see any of my money.

foofi22

Did you book a Flight+Hotel package? If so, are they just offering to refund the flight element or all of it?

Time2Go_25

foofi22 said:

Did you book a Flight+Hotel package? If so, are they just offering to refund the flight element or all of it?

It was a package and they are offering a full refund

Butts

pdel61 said:

foofi22 said:

Did you book a Flight+Hotel package? If so, are they just offering to refund the flight element or all of it?

It was a package and they are offering a full refund

When was your holiday supposed to be and how did the contact process go ? . Did you contact them or vice versa and  some sort of timescale of events (so far) would be appreciated.

I am only asking as I have to decide whether to pay a large balance to them in the next couple of months and have been concerned about their contactability and performance highlighted on here and other outlets.

Time2Go_25

Butts said:

pdel61 said:

foofi22 said:

Did you book a Flight+Hotel package? If so, are they just offering to refund the flight element or all of it?

It was a package and they are offering a full refund

When was your holiday supposed to be and how did the contact process go ? . Did you contact them or vice versa and  some sort of timescale of events (so far) would be appreciated.

I am only asking as I have to decide whether to pay a large balance to them in the next couple of months and have been concerned about their contactability and performance highlighted on here and other outlets.

The holiday was for the first week in April. I instigated the cancel process the day after the lockdown was announced and I received the offer from them earlier this week. I've done everything through their online system as trying to get hold of them on the phone is impossible.

Butts

pdel61 said:

Butts said:

pdel61 said:

foofi22 said:

Did you book a Flight+Hotel package? If so, are they just offering to refund the flight element or all of it?

It was a package and they are offering a full refund

When was your holiday supposed to be and how did the contact process go ? . Did you contact them or vice versa and  some sort of timescale of events (so far) would be appreciated.

I am only asking as I have to decide whether to pay a large balance to them in the next couple of months and have been concerned about their contactability and performance highlighted on here and other outlets.

The holiday was for the first week in April. I instigated the cancel process the day after the lockdown was announced and I received the offer from them earlier this week. I've done everything through their online system as trying to get hold of them on the phone is impossible.

Well congratulations, you must be the exception to the rule.
Did they indicate how long the refund would take ?