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Very Abysmal Customer Service

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Comments

  • DoaM
    DoaM Posts: 11,863
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
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    Nope ... your example was quite clearly ludicrous and deserves no further response.
  • JReacher1
    JReacher1 Posts: 4,664
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Forumite
    DoaM said:
    Nope ... your example was quite clearly ludicrous and deserves no further response.
    Yes it was ludicrous but it was ludicrous to state that if you buy an iPad and then make it completely unusable by locking it to your iCloud account that Very should still provide a refund!

    It sounds like we now both agree that if the item has zero value due to the actions of the consumer then a refund does not need to be provided by the retailer. That is a positive step forward. 

    I accept due to your lack of knowledge around apple products it means that you don’t agree that a iCloud  locked iPad has zero value but unfortunately that is the case and as Very reported to the OP if they didn’t unlock the iPad it would be destroyed. 

    Thankfully the OP has resolved the situation by deleting the iPad and I am sure will soon receive a full refund!
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