Getting a credit card refund turned into 'cash'

BOWFER

It looks like our holiday will be refunded.
We paid by credit card, for protection, but then immediately paid the card.
The problem we have is that we'd like to use the money for house improvements, and we can't pay the tradesmen by credit card.
Is it possible for us to get the money paid back into our bank account?
FWIW the card is MBNA and the bank is Clydesdale.

eskbanker

Yes, as pointed out in all the other threads about this, contact the card company and ask for a credit balance refund.

Grumpy_chap

https://forums.moneysavingexpert.com/discussion/6144551/cash#latest

phillw

eskbanker said:

Yes, as pointed out in all the other threads about this, contact the card company and ask for a credit balance refund.

That is fine if you are in credit. It's a bit annoying if they refund to your 0% stoozing credit card.

BOWFER

Would the card have to be in credit to get a cash refund?
I have a balance of around £4k on the card, the holiday refund would be around £3K.
Does this mean I'm screwed for a cash refund and will just have to accept the balance on the card coming down to £1k?
FWIW the holiday amounts put on the card were paid immediately, none of the current £4k balance can be attributed to the holiday.

bradders1983

Correct, they are under no obligation whatsoever to give you the £3k. The refund will just reduce your balance down to £1k.

Have read about someone who managed to get them to send it back to him when he had a balance but I have no idea how he managed that.

jonesMUFCforever

BOWFER said:

Would the card have to be in credit to get a cash refund?
I have a balance of around £4k on the card, the holiday refund would be around £3K.
Does this mean I'm screwed for a cash refund and will just have to accept the balance on the card coming down to £1k?
FWIW the holiday amounts put on the card were paid immediately, none of the current £4k balance can be attributed to the holiday.

Yes...................IMO you are not eligible for a refund. You could try to contact them to see if they will do what they want or alternatively would you be eligible for a new money transfer card?

BOWFER

jonesMUFCforever said:

BOWFER said:

Would the card have to be in credit to get a cash refund?
I have a balance of around £4k on the card, the holiday refund would be around £3K.
Does this mean I'm screwed for a cash refund and will just have to accept the balance on the card coming down to £1k?
FWIW the holiday amounts put on the card were paid immediately, none of the current £4k balance can be attributed to the holiday.

Yes...................IMO you are not eligible for a refund. You could try to contact them to see if they will do what they want or alternatively would you be eligible for a new money transfer card?

Ah, are you thinking transfer the £4k to a new card?
Then when the refund comes through for the holiday, it will automatically put my existing card into credit?
That is genius, if it would work. 

bradders1983

No reason why it wouldnt as long as you get it done quickly 

briando

I always pay my balance monthly. The credit card company have credited the £2k holiday money and holding onto it against future spend ie a no credit credit card! Surely they should return the situation to as it was before I paid them the money?

[Deleted User]

Ask them to send you the credit balance.

Alternatively, just spend it.

Or if you're not planning on using the card again, close it.