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What price per month is a good deal for BT Fibre 1 (including line rental)?

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  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Do customers tend to receive ‘offers’ towards the end of contracts or does the price automatically roll over to standard rate on expiry. 
    I'm 2 months away from my 18 month contract ending and I’m unsure whether I need to contact them nearer the time or wait for an offer. 
    If you log into your online account there will be some renewal offers. Mine weren't particularly great recently and were much more than a new customer would pay. I rang them and asked and they very quickly matched the new customer price. Certainly worth giving then a ring. 
    I'm not surprised they quickly matched the new customer price because you could have got a lot cheaper if you had tried!. The best thing to do is look at the best price from all suppliers in you area and then see if you can get them to match/beat that, usually if you show you have done your research they and be reasonable they will match the cheapest price because they know you can go elsewhere very easily. 
  • billy2shots
    billy2shots Posts: 1,125 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Takmon said:
    Do customers tend to receive ‘offers’ towards the end of contracts or does the price automatically roll over to standard rate on expiry. 
    I'm 2 months away from my 18 month contract ending and I’m unsure whether I need to contact them nearer the time or wait for an offer. 
    If you log into your online account there will be some renewal offers. Mine weren't particularly great recently and were much more than a new customer would pay. I rang them and asked and they very quickly matched the new customer price. Certainly worth giving then a ring. 
    I'm not surprised they quickly matched the new customer price because you could have got a lot cheaper if you had tried!. The best thing to do is look at the best price from all suppliers in you area and then see if you can get them to match/beat that, usually if you show you have done your research they and be reasonable they will match the cheapest price because they know you can go elsewhere very easily. 



    How does that work with fttp broadband and phone line. BT are realistically my only option (yes there are other providers but for the speed I require they are far more expensive).

    Presumably BT will have access to the fact they have me by the short and curllies and be less likely to negotiate?
  • kev2009
    kev2009 Posts: 1,107 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    In a similar position to poster,my current deal is due to end in few days time and best they can offer is super fast fibre at £27.99 a month, whereas looking online i see plusnet, nowtv, vodafone, sse are cheaper at approx £22 - £25, so just not seeing the value in me paying an extra approx £3-£5 extra a month.  Upon calling and advising this they didn't seem keen to go lower than the £27.99.  I simply have broadband and phone, with no call packages etc.  Used to pay line rental up front but stopped as am considering switching elsewhere, just wondering if any tips to get BT to match the cheaper prices available elsewhere?  36mb is suitable for me as I have never seen more than 33/34 from my connection and can't get UHD TV due to not meeting min requirements so don't have TV package etc.
    Might try phoning and choosing the option thinking of leaving BT and see if they suddenly come up with a better deal as i'd sooner stay as less hassle as BT been fine connection wise and don't want to end up on a poor/unstable connection that drops frequently or speeds be slower etc.
    Thanks
    Kev
  • wookie6
    wookie6 Posts: 277 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    So it turns outs you have to take at least the Classic TV for base price of £7 a month (before any negotiations) if you wish to keep your recordable TV box, otherwise they say you must send your current box back. 
  • wookie6
    wookie6 Posts: 277 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Might try phoning and choosing the option thinking of leaving BT and see if they suddenly come up with a better deal as i'd sooner stay as less hassle as BT been fine connection wise and don't want to end up on a poor/unstable connection that drops frequently or speeds be slower etc.
    Would be interesting to know you you get on  :)
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 23 May 2020 at 10:17PM
    Hello! I've got a fairly basic landline, broadband and TV package for £39 pcm. I want to be able to pause, fast forward and record and the BT package I have is ideal for me. I get 500 free minutes per month on the phone which can be used at any time. And when I signed up for this particular deal, I was given six free months of amazon video prime. I usually phone up before my contract ends to negotiate a new package. Sometimes I've phoned up after a contract has expired and done a renegotiation and have been given a refund and a revised contract. You won't lose out if you miss any deadline for renewal with BT. I've always been really happy with the service and package I've had. BT broadband really is the best of the bunch in my family's opinion. And I'm not being paid for this, either! 
    P.S. Do not wait for an offer. You'll be waiting a long time. You have to take the initiative here but you won't be sorry.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    P.S. Don't leave, haggle! And threaten to leave. . . it's worked for me. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Takmon said:
    Do customers tend to receive ‘offers’ towards the end of contracts or does the price automatically roll over to standard rate on expiry. 
    I'm 2 months away from my 18 month contract ending and I’m unsure whether I need to contact them nearer the time or wait for an offer. 
    If you log into your online account there will be some renewal offers. Mine weren't particularly great recently and were much more than a new customer would pay. I rang them and asked and they very quickly matched the new customer price. Certainly worth giving then a ring. 
    I'm not surprised they quickly matched the new customer price because you could have got a lot cheaper if you had tried!. The best thing to do is look at the best price from all suppliers in you area and then see if you can get them to match/beat that, usually if you show you have done your research they and be reasonable they will match the cheapest price because they know you can go elsewhere very easily. 



    How does that work with fttp broadband and phone line. BT are realistically my only option (yes there are other providers but for the speed I require they are far more expensive).

    Presumably BT will have access to the fact they have me by the short and curllies and be less likely to negotiate?
    In your case i would go down the route of mobile broadband and find a cheap package with enough data for what you use (i know that three do a £26 per month deal for 1000Gb data). Be prepared for them to tell you things like the speed will be slower and it's mobile signal dependent etc but you can say you already have a Mi-Fi device that you have tried on PAYG and you get a good speed in your house. Plus you can also say how you can take this with you when on holidays etc so it's even better than fibre broadband but if BT can do you a good deal you will stay with them.
    If you sound genuine then this will most likely get you the best price because it is a viable alternative.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As above .
    I pay sub £40 pm for LR  + 80/20 FTTP  + BT Max TV + BT Sports UHD  + phone calls .
  • Currently on £29.99 a month for 50MB Broadband.
    Originally signed up for this when they were offering cash of mastercard. Averaged down to about £19 a month.
    Tried the "Thinking of leaving BT option", was offering the following deal:
    - Fibre 1 (50 MB) @ £24.99 for 24 months
    It's okay, but not as good as the new deals being offered by Sky/Virgin and other companies like Shell/Plusnet/Vodafone.
    Some people would argue that paying extra for BT is worth it, however, it's not as good a deal as when I first signed up including the cash card vouchers I received.
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