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Virgin media home move exit fees

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  • Lisajp1
    Lisajp1 Posts: 7 Forumite
    First Post
    I signed up via a virgin media man that came to my house after I visited their website. My house was up for sale And I said I didn’t want to proceed in case I sold it and he told me if they couldn’t provide services then they would just cancel without a fee. Seems he lied to me and I’m really annoyed about it now.  I can’t find a contract either. I have an email saying they will send one in the post for me to sign and return but I don’t ever recall doing this. Have I been really naive and will just have to pay? 
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Email is the usual method of posting your contract .
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