Leaving broadband still in contract

km99

Hi all, I started a contract with Vodafone for broadband last year after I moved to a new property with no broadband. I have now moved again and this time in to a property that already has broadband. I no longer need the broadband I have with Vodafone but when I tried to call and leave they let me know that I would have to buy myself out of the contract and pay the full amount due for the full term. Unfortunately I don't have that kind of money, especially at the moment. I wasn't sure if there was any way I could terminate the contract with less of a penalty as even if I was able to use the broadband at this new property I would not be getting the speeds I signed up for with Vodafone. Is there any way I can lessen the cost? Any help would be greatly appreciated. 

JJ_Egan

Nope no way out see multiple identical posts .

Can you not move Vodafone to your new home ??

You will start a new contract but save the exit fees .

km99

@JJ_Egan @mobileron I managed to get a contract termination fee free as they could not match the speeds of my previous address as I stated in my query above. So this is clearly a way out for anyone else in this situation FYI. 

km99

Hi all, I posted a query earlier asking if anyone knew of a way I could terminate my broadband contract with Vodafone early fee free. My circumstances are that I entered an 18 month contract with them in November however had to relocate suddenly last month for work. The place I am relocating to already has broadband so I cannot move my existing contract to this new address. I had paid for the premium superfast 2 broadband with vodafone initially and because they cannot guarantee me the same speeds at my new address they have agreed to terminate my contract fee free. I hope this helps anyone who finds themselves in a similar situation going forward. I know it has helped me so much in such a difficult time at the moment. 

Chino

Why did you start a new thread for this?

JJ_Egan

No only for those who move home is it a possible way out .

km99

JJ_Egan said:

No only for those who move home is it a possible way out .

Exactly, as stated above for anyone in the same situation as I was (all detailed in the original post) this is a way to terminate the contract fee free.

cats37

Did they ask for proof of your new address?

Browntoa

Bumping to merge with new thread with same question

Takmon

cats37 said:

Did they ask for proof of your new address?

That's a good point because anyone can use this to get out of a contract simply by saying they are moving and giving them an address far from the nearest exchange/cabinet so the speeds will be poor. 

km99

Takmon said:

cats37 said:

Did they ask for proof of your new address?

That's a good point because anyone can use this to get out of a contract simply by saying they are moving and giving them an address far from the nearest exchange/cabinet so the speeds will be poor. 

Good point guys no they did not ask for proof of my address at all.