Is there a **LLOYDS** customer please

james_smitha

No it is not April First

Recently Lloyds took it upon them selves to lock me out of my internet banking because I refused to wait the advised hour plus to speak to the phone support.

I phoned once to be told wait at least an hour, fair enough, I try again a bit more than an hour later no luck. So {Text removed by Forum Team}

The branch staff very kindly got me a phone call on that occasion very quickly.

I explained the above to the person on the phone.

Skype with no number that I have used for at least two years has not been a problem before, so is not an excuse now.

The person at Lloyds phone support did not challenge what I told them, so I believed that they accepted what I told them so I believed my account would be unlocked.

Sadly no such thing happened.

____________________________________________________

This is where I would like to share real experience.

In some one's experience in a like situation did a cash point machine take their debit card?

in some one's experience, when funds allowed were  direct debits honoured?

How easy would it be to give Lloyds my longest finger and simply move the account and funds?

Thanks

Gers

james_smitha said:

No it is not April First

Recently Lloyds took it upon them selves to lock me out of my internet banking because I refused to wait the advised hour plus to speak to the phone support.

I phoned once to be told wait at least an hour, fair enough, I try again a bit more than an hour later no luck. So {Text removed by Forum Team}

The branch staff very kindly got me a phone call on that occasion very quickly.

I explained the above to the person on the phone.

Skype with no number that I have used for at least two years has not been a problem before, so is not an excuse now.

The person at Lloyds phone support did not challenge what I told them, so I believed that they accepted what I told them so I believed my account would be unlocked.

Sadly no such thing happened.

____________________________________________________

This is where I would like to share real experience.

In some one's experience in a like situation did a cash point machine take their debit card?

in some one's experience, when funds allowed were  direct debits honoured?

How easy would it be to give Lloyds my longest finger and simply move the account and funds?

Thanks

Sorry, I have no idea what you are talking about and so can't help. Your post is rather confusing.

badger09

It may not be April First (?) but I'm afraid your post doesn't make sense to me.

What triggered your need to speak to Lloyds phone support in the first place?

Thrugelmir

Lloyds will not be bothered in the slightest if you take your custom elsewhere. 

D3xt3r5L4b

Oh dear. 

One of “these” again...

Shakin_Steve

Willing2Learn said:

Open a second current account with a different banking group.  If your Lloyds account has been 'frozen' pending investigations then you may have trouble doing that.  If that is a problem then I recommend you open account with the likes of Monzo as they do not credit check you unless you require an overdraft.

james_smitha said:

I will not be bothered in the slightest if you f.o.

That is not very nice of you 

Totally uncalled for.....and reported.

james_smitha

***Willing2Learn***  there is nothing to investigate, they twice told me that the phone queue is at least an hour, so I said here is my longest finger. That last bit about not needing an over draft looks good, but an institution that Is a bit better known would help. But I still have to get **MY** money back, about £400 if you wish to ask

Hasbeen

Op I am a lloyds customer AND?

Oh you are reported as well 

penners324

So you abused their call centre staff and are annoyed they froze your account?

Willing2Learn

james_smitha said:

***Willing2Learn***  there is nothing to investigate, they twice told me that the phone queue is at least an hour, so I said here is my longest finger. That last bit about not needing an over draft looks good, but an institution that Is a bit better known would help. But I still have to get **MY** money back, about £400 if you wish to ask

What £400?  Why are you getting stressed over £400?  Why are giving your bank (and anyone who wants to listen) the proverbial finger?  You locked yourself out of your banking and did not set up alternative methodology to remove any block on the account.  You sound impatient.

penners324 said:

So you abused their call centre staff and are annoyed they froze your account?

That seems like the 'long and short' of it all.

Wheres_My_Cashback

Any idea what the Op is ranting and angry about ? Seems rather unstable to me. Silly season here on POF is going from the mad to the ridiculous.