We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Wifi problems since lockdown

Options
1234579

Comments

  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    DoaM said:
    https://discussions.apple.com/thread/2542039?page=4

    To avoid this issue go to TP-LINK router admin web-interface, than choose 'NAT' and switch 'Current Hardware NAT Status' from 'Enable' to 'Disable'. Restart router afterwards.

    Is there an equivalent setting in the DG834? (It's been several years since I looked at one).

    Not sure will look, cheers. Seems some on that thread are having similar to me. Not sure why it would suddenly happen tho? Ive not updated anything on the router for years, and Facetime been working fine except the last few weeks. Unless that updated and isnt playing ball with my router
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I suspect it is the latter ... something related to Facetime is swamping the routing table (for example) on older routers which may be less capable of handling the number of connections being raised.
  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 5 May 2020 at 2:18PM
    Yea seems the most likely. Ive told my sister to ring using Whatsapp anyway to see if that stops the issue. Shes been Facetiming for years (more so recently due to lockdown), so its something recently that has changed. It isnt on the router, so it most be something on the phone

    Anyway of finding out when an app was last updated on iphone?
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Google it? ;)

    Actually I've tried myself and I'm not finding such info (at the moment) ... none of the suggestions (when followed) actually tell me that data.
  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Yea i tried to Google it and found nothing. I dont have an iphone so not familar with them
  • arciere
    arciere Posts: 1,361 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    DoaM said:
    https://discussions.apple.com/thread/2542039?page=4

    To avoid this issue go to TP-LINK router admin web-interface, than choose 'NAT' and switch 'Current Hardware NAT Status' from 'Enable' to 'Disable'. Restart router afterwards.

    Is there an equivalent setting in the DG834? (It's been several years since I looked at one). Although this means you may need to manually assign LAN IP addresses for each device wishing to connect? What happens if you give your sister's device a permanent (sticky) IP address?

    The fact that the WiFi locks up suggests that a routing table or similar is getting filled up.
    You are confusing NAT with DHCP.
    You can't disable NAT because you only have one public IP address. If you disable NAT, you can't connect to the internet (unless you've setup IPv6).
    A routing table issue doesn't apply because the WiFi is in the same network, so no routing is taking place. It's more than likely that the FaceTime is using more bandwidth that the router is probably capable of handling, if would be interesting to see if other bandwidth-heavy applications, like maybe YouTube, have the same effect.
  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    DoaM said:
    https://discussions.apple.com/thread/2542039?page=4

    To avoid this issue go to TP-LINK router admin web-interface, than choose 'NAT' and switch 'Current Hardware NAT Status' from 'Enable' to 'Disable'. Restart router afterwards.

    Is there an equivalent setting in the DG834? (It's been several years since I looked at one). Although this means you may need to manually assign LAN IP addresses for each device wishing to connect? What happens if you give your sister's device a permanent (sticky) IP address?

    The fact that the WiFi locks up suggests that a routing table or similar is getting filled up.

    Sorry missed your edit. Ive given my Xbox a static IP and that wont connect when i have issues, not tried on the phone yet
  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 5 May 2020 at 3:01PM
    arciere said:
    DoaM said:
    https://discussions.apple.com/thread/2542039?page=4

    To avoid this issue go to TP-LINK router admin web-interface, than choose 'NAT' and switch 'Current Hardware NAT Status' from 'Enable' to 'Disable'. Restart router afterwards.

    Is there an equivalent setting in the DG834? (It's been several years since I looked at one). Although this means you may need to manually assign LAN IP addresses for each device wishing to connect? What happens if you give your sister's device a permanent (sticky) IP address?

    The fact that the WiFi locks up suggests that a routing table or similar is getting filled up.
    You are confusing NAT with DHCP.
    You can't disable NAT because you only have one public IP address. If you disable NAT, you can't connect to the internet (unless you've setup IPv6).
    A routing table issue doesn't apply because the WiFi is in the same network, so no routing is taking place. It's more than likely that the FaceTime is using more bandwidth that the router is probably capable of handling, if would be interesting to see if other bandwidth-heavy applications, like maybe YouTube, have the same effect.
    No other applications are fine. Messenger video chat ive been using quite alot and has been fine. So has Youtube and can stream Netflix in HD fine (i know they have capped the bitrate now but never had issues before then)
    If its bandwidth wouldnt that kill the whole connection and not just wifi? Ive been browsing before while my sister makes a Facetime call and before it dies, and no issues with speed

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    As said above - yes I was confusing NAT and DHCP. But routers do maintain routing tables ... I don't know what (and how many) connections (protocols/ports) Facetime uses for a video call.

    Remember also that whilst Facetime on sister's phone may be LAN-side, the other person is WAN-side.
  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Yea its my Dad at home on my wifi, and sister at hers on her wifi
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.