Internet TV but no Internet!!!!

Browntoa

The WiFi connection on a smart TV is done from the TVs settings , not via the app.

Have you set up the WiFi in the TV settings ? 

Do other WiFi apps work ? 

JJ_Egan

Deleted wrong info

[Deleted User]

JVBP said:

I cannot initialise anything as I don't have a WIFI code. Tried  the HDMI  stuff to no avail. 

The TV does  not need to receive terrestrial broadcasts through any HDMI  socket as a separate Freeview decoder is not required.   

It needs to have an aerial connected via the co-axial RF connector socket on the back of the TV. If you have "no signal" this suggests you are not currently connected to an aerial. Have you actually attempted to tune the TV?  

Ignore the onscreen prompt from the Netgem App, that's an entirely  optional extra which will require a paid subscription to activate.  

[Deleted User]

JJ_Egan said:

Start from the beginning what is it you have bought ??

The link @Browntoa posted has confused things. 

@JVBP said he bought a Cello TV. This comes pre-loaded with the Netgem App (along with BBC iPlayer etc). 

As I said, it sounds like there is simply no aerial connected (or connected properly)

[Deleted User]

Hi,

OP said he had bought a Cello tv, he has no internet so is connected to aerial though gets a 'no signal' message.

I've no idea what model he has but this instruction manual might help.

Browntoa

In my defence the op has never been particularly clear about stuff , first post called it "a netgem tv " 

It was only after a few posts we found out that it's an app on a cello TV .

Now they are talking about a WiFi code in the app when that's set in the TV . 

Methinks they need to sit down with the user manual and check where bits are . 

Or perhaps delete the app and then download again to the TV ( assuming it's actually connected to WiFi );

[Deleted User]

Browntoa said:

Or perhaps delete the app and then download again to the TV ( assuming it's actually connected to WiFi );

The whole point of the thread is that the OP doesn't have an internet connection which the TV can access. 

Apart from the "Netgem TV" gaff the OP made, I think this was clear both from the first post and the thread title. 

The OP needs to ignore any of the SMART functions and skip straight to tuning the integral Freeview tuner in the TV. 

All of which assumes his aerial is connected via the RF connector socket and that his aerial is in working condition. 

I'm losing the will to live with this thread....  

reynoldnicholson

The TV came back on and appeared to connect back to the WIFI, but when I tried YouTube - no connection.

ianto11

reynoldnicholson said:

The TV came back on and appeared to connect back to the WIFI, but when I tried YouTube - no connection.

Is this the OP ??

JJ_Egan

Op says does not have wifi .