Selling house, cooker hood stopped working

Slithery

Petriix said:

I find it baffling that people (generally) seem to have such poor communication with the people they are buying/selling homes from/to. I've only bought one house so not a great deal of experience but I made sure I got the seller's mobile number once we'd had our offer accepted so that we could easily communicate about this sort of thing. 

Always a bad idea. All communication should go through your solicitors or the EA.

Davesnave

Slithery said:

Petriix said:

I find it baffling that people (generally) seem to have such poor communication with the people they are buying/selling homes from/to. I've only bought one house so not a great deal of experience but I made sure I got the seller's mobile number once we'd had our offer accepted so that we could easily communicate about this sort of thing. 

Always a bad idea. All communication should go through your solicitors or the EA.

Not always a bad idea, but mostly. If you buy a property with land/outbuildings, as we did, you'll probably be shown around by the owner and there will be many things an EA or solicitor won't be able to find out or show you, so the communication's often built-in. Besides, in the country, you're more likely to find yourself sitting next to the previous owner at an event/church.They won't want you to start the conversation with "Ah, there you are! Where's the f-ing stop !!!!!! for Ned's shed?"

TheRealM

SMR710 said:

How are you allowed to exchange and complete next week if the house is lived in? Just interested as our chain completely on hold as I've been told no sales where the house is occupied can go through. Thanks

Hey, we're buying a new build so no issue with moving into that house but you've obviously got the people moving into our current house. My main worry was the removal guys but they don't have a problem with working. We haven't been told we can't move by solicitors or estate agents

SmashedAvacado

in the real world, business transactions are dealt with between principals on a face to face basis with the lawyers writing up what they have agreed. The horror / reluctance of people to speak to their buyer / seller themselves is born from bad solicitors looking to cover up their slowness at moving deals forward.

There is absolutely no reason not to have a direct dialogue with your buyer / seller - particularly after you have exchanged (but there is no harm in doing so beforehand). 

In terms of the cooker hood - well risk may have passed to your buyer at exchange which means that if it has failed, it is actually their problem not yours - but getting it fixed or replacing it could be a nice gesture but your obligations depend on your contract.

davidmcn

SmashedAvacado said:

In terms of the cooker hood - well risk may have passed to your buyer at exchange which means that if it has failed, it is actually their problem not yours - but getting it fixed or replacing it could be a nice gesture but your obligations depend on your contract.

OP has said they haven't exchanged.

Chavy89

Petriix said:

I find it baffling that people (generally) seem to have such poor communication with the people they are buying/selling homes from/to. I've only bought one house so not a great deal of experience but I made sure I got the seller's mobile number once we'd had our offer accepted so that we could easily communicate about this sort of thing. He told me that he'd broken the cooker hob; I told him that we were planning to replace it anyway. Easy.

I Completely agree with you in my case as the buyer ive been in regular contact with my seller and its been a massive help sorting out problems often solicitors and other can be slow so it has been massively helpful speaking to my seller and helped us get to the point of completion next week!!