John Lewis £100 voucher {Merged}

davidmcn

Why are you posting about this again? You never revisited your thread from three weeks ago about it:

https://forums.moneysavingexpert.com/discussion/6130527

[Deleted User]

The item was a TV stand.  It was in the furniture section.  They said it is an electrical item.  

Kattekwaad

A FOI?  I suspect they won't take that very seriously.

[Deleted User]

davidmcn said:

Why are you posting about this again? You never revisited your thread from three weeks ago about it:

https://forums.moneysavingexpert.com/discussion/6130527

Didn’t see any replies.  My first ever post and new to the forum and website so wrongly assumed I would get some sort of notification if anyone commented.  Thought I’d done something wrong so did it again.  😕

neilmcl

Can you tell us exactly what the product you bought was?

Never mind, I just had a look at your other thread. So you purchased a TV stand yet the terms of the voucher were specifically for items purchased within their Home department. TV stands are not part of that department and therefore were excluded from that offer. No scam, no conspiracy just a customer not checking carefully what they are entitled to (or not).

[Deleted User]

It was a wooden tv stand

calleyw

KAH_31 said:

It was a wooden tv stand

Give us the link to the product?

Yours

Calley x

neilmcl

KAH_31 said:

It was a wooden tv stand

See my edit above.

JJ_Egan

Wood and a stand are not Electrical .

[Deleted User]

calleyw said:

KAH_31 said:

It was a wooden tv stand

Give us the link to the product?

Yours

Calley x

Apparently I can’t post a link because I’m new!

neilmcl said:

Can you tell us exactly what the product you bought was?

Never mind, I just had a look at your other thread. So you purchased a TV stand yet the terms of the voucher were specifically for items purchased within their Home department. TV stands are not part of that department and therefore were excluded from that offer. No scam, no conspiracy just a customer not checking carefully what they are entitled to (or not).

So when you click ‘home’ then ‘living room’ then ‘tv stands’ surely it is in home department.  I can assure you I checked and when I spoke to them they said it is an electrical item.  Another person said it did qualify a it was not a made to measure product.