John Lewis £100 voucher {Merged}

[Deleted User]

Anyone got one? I’ve been told now that my item doesn’t qualify!  I believe it does according to their T&Cs.  I am going to trading standards as I believe it’s misleading.  I’m also going to submit a FOI request to see how many vouchers have actually been given out! 

JJ_Egan

Which voucher offer ??

davidmcn

KAH_31 said:

I’m also going to submit a FOI request to see how many vouchers have actually been given out! 

How's that going to work? John Lewis may be some sort of "national institution" but they're not a public body subject to FOI.

Aylesbury_Duck

FOI request 

shaun_from_Africa

JJ_Egan said:

Which voucher offer ??

I'm only guessing but it may well be this:
https://www.johnlewis.com/customer-services/prices-and-payment/feb2020reward100

JJ_Egan

That was my guess also but waiting on input from OP .

T&C

https://www.johnlewis.com/customer-services/prices-and-payment/feb2020reward100#feb-reward-tandcs

Min £500  in one transaction across home

Must be a My JL member .

Excludes a fair amount of items .

sheramber

Go on then, tell us what your item is?

Sandyra

If it is the most recent one - Feb (Home) - I got mine, and so did my boyfriend. We spent over £500 each on furniture.

es5595

Yup, I spent over £500 on furniture and I’ve received (and used!) the £100 voucher. If the OP returns, what item/s did you buy? 

photome

Come on OP tell us what your item is

[Deleted User]

Bought a product costing £599 to qualify for £100 voucher.  When the time came to claim I couldn’t log onto my John Lewis account due to a problem with the site.  When contacting them they said my item didn’t qualify for the voucher.  We disputed this as it was not on the excluded list.  Miraculously, when the last date to claim the voucher passed, their website was working again! 🤔. Reported to Citizens advice who advised a formal letter of complaint.   Sent a letter to ask for the list of qualifying items (their answer: your item is not on it), to ask for the number of £100 vouchers actually redeemed (their answer: I don’t have that information) and to find out why there were issues with the website during ‘claim dates’ (their answer: the issue is now fixed).🤔
All very suspicious to me!!