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CIFAS dispute

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  • xlnc99
    xlnc99 Posts: 1,673 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    I no sometimes the truth stings and its not what people want to hear but its the way life is. It sucks. We all been have been wronged in some shape or form.

  • OP- Satsuma did the same to me. Take it to the ombudsman. I did. And won. 
  • anon8191
    anon8191 Posts: 7 Forumite
    First Post
    Thank you everyone for your responses. I appreciate it so much. I’m still waiting for them to review my complaint. If they don’t uphold it, I will have to raise a complaint with the Ombudsman and CIFAS. 

    I will post on here with an update when I can


  • anon8191
    anon8191 Posts: 7 Forumite
    First Post
    OP- Satsuma did the same to me. Take it to the ombudsman. I did. And won. 
    Hearing that gives me some hope! Could you provide any tips with the complaint you raised with the Ombudsman please? Did you add anything to the complaint or send the same one that was sent to Satsuma
  • anon8191 said:
    OP- Satsuma did the same to me. Take it to the ombudsman. I did. And won. 
    Hearing that gives me some hope! Could you provide any tips with the complaint you raised with the Ombudsman please? Did you add anything to the complaint or send the same one that was sent to Satsuma
    So I raised a complaint with Satsuma, they didn’t uphold. Then I complained direct to CIFAS, they didn’t uphold. I then complained to ombudsman and they had the exact same information, I just added in that both satsuma and cifas have rejected my side of the story, which is the truth- a genuine mistake!
  • Forgot to say good luck. This ruined my life for almost 2 years and I was so anxious. Please fight it
  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    OP- Satsuma did the same to me. Take it to the ombudsman. I did. And won. 
    Did what to you?
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