Sky bills wrong

MartinD1970

Has anyone noticed that their sky tv bills are wrong? 
I renewed contract mid September 19 and my latest bill is for £55 instead of the £40 deal I signed up for. The next 3 bills are the same. 

I'm assuming that it's just a computer error and will be resolved at some point. Can't get through to call centres and no online contact available due to the pandemic. 
I know this is a small problem given the massive situation the world is in at the moment. 
Others on their site seem to have wrong bills too,  just wondering if anyone has had any confirmation that it is a problem at sky's end and will be resolved. 

cranford

Are you sure you did not agree to a six month Sky offer?

MartinD1970

Definitely not. 
18 month new contract. Added sky sports a couple of days later. 

5limJim74

MartinD1970 said:

Definitely not. 
18 month new contract. Added sky sports a couple of days later. 

 So did you accept a deal of 40 quid per month for 18 months, than added sky sports a couple of days later? 

McKneff

5limJim74 said:

MartinD1970 said:

Definitely not. 
18 month new contract. Added sky sports a couple of days later. 

 So did you accept a deal of 40 quid per month for 18 months, than added sky sports a couple of days later? 

There's your answer.

black_paw

mine ran out tv and broadband september they sent me a auto offer money off for a year £7 for tv  and £14 for broadband , still on high prices , then broadband price dropped but not tv ..nor seeing on future bills ..all very strange