Washing machine won’t start!

ripplyuk

It was working fine this morning but now it won’t start the cycle. It makes all the right noises until I press the start button. It makes a shorter ‘beep’ than usual and then nothing happens. The water doesn’t start filling. 

I’m not technically minded at all so unless this is something simple I’ll have to get a new one but I’ve checked both Curry’s and Argos and they aren’t doing installations anymore. I physically can’t even move this machine. I can’t ask anyone to come and help. I don’t know what to do. It’s the worst possible time for this to happen! 

Hasbeen

Perhaps make and model number would help?

Digital readout, any error codes?

Child lock on and programme now changed?

ripplyuk

It’s a Hotpoint. The model number is WMFUG 742 P U.K.M 

It’s not showing any error codes. When I press start, the countdown timer starts as if it’s still working. 

Hasbeen

ripplyuk said:

It’s a Hotpoint. The model number is WMFUG 742 P U.K.M 

It’s not showing any error codes. When I press start, the countdown timer starts as if it’s still working. 

From the instruction manual:

• The door is not closed properly. • The ON/OFF button has not been pressed. • The START/PAUSE button has not been pressed. • The water tap has not been turned on to allow water to flow into the machine. • A delayed start has been set. 

Does the machine work in another programme ? try the spin one.

[Deleted User]

Look for any obvious obstructions in the filters etc. Have you overfilled the machine? Is anything preventing the door locking? 

As you say, bad time to happen...

ripplyuk

None of the programs work. The spin on it’s own does not work either. 

The door lock seems fine but I know there’s been a lot of faults with similar Whirlpool brand door locks recently. I don’t know where the filter is. The leaflet I’ve got says it has a ‘self-cleaning pump that does not require any maintenance’. Does that mean the filter? 

ETA: I haven’t overfilled it. I was just trying to wash two items. 

[Deleted User]

ripplyuk said:I don’t know where the filter is. The leaflet I’ve got says it has a ‘self-cleaning pump that does not require any maintenance’. Does that mean the filter?

If there is a coin or build of detritus  in the filter, no "self cleaning" system will unblock it. All you can really do is check and carry out the most basic cleaning and maintenance, otherwise it will require an engineer. 

Earlier I said the machine may be overfilled, but were you really washing just two items? That's really not economical on a Moneysaving site!

ripplyuk

Moneyineptitude said:

ripplyuk said:I don’t know where the filter is. The leaflet I’ve got says it has a ‘self-cleaning pump that does not require any maintenance’. Does that mean the filter?

If there is a coin or build of detritus  in the filter, no "self cleaning" system will unblock it. All you can really do is check and carry out the most basic cleaning and maintenance, otherwise it will require an engineer. 

Earlier I said the machine may be overfilled, but were you really washing just two items? That's really not economical on a Moneysaving site!

Those two items are permethrin treated, and must be washed separately. With everything else, I wash full loads. 

I’ll try and find if there’s a filter somewhere. The manual doesn’t say anything about one. 

[Deleted User]

Hi,

have a look here, scroll down to page 6.

mwarby

I see there is a keypad lock, could someone have been fiddling and switched that on in error ? also I presume you've tried switching off at plug, leaving it for a few mins then switching back on ?

ripplyuk

mwarby said:

I see there is a keypad lock, could someone have been fiddling and switched that on in error ? also I presume you've tried switching off at plug, leaving it for a few mins then switching back on ?

No one’s been fiddling with it. There’s no one else here. I’ve tried turning it off at the plug a number of times but it still won’t work. 

I’ve managed to undo the front panel and unscrewed what I think is the filter. It looks clean.