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ESA not paid today

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Molly41
Molly41 Posts: 4,919 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
in Benefits & tax credits
Hello 
Im due to be paid my ESA support group today - usual day is Friday but as it is bank holiday tomorrow - expecting it today.
But its not in my bank - not a problem with bank so must be DWP 
Has anyone else had this problem will have to ring them at 9.30 - anxiety levels very high.
I must not fear. Fear is the mind-killer.
Fear is the little-death that brings total obliteration.
I will face my fear. I will permit it to pass over and through me. When it has gone past I will turn the inner eye to see its path.
When the fear has gone there will be nothing. Only I will remain.
«13

Comments

  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
     Sure the telephone lines open much earlier than 9.30 
  • Molly41
    Molly41 Posts: 4,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No i rang them and listened to the message reduced hours 9.30 to 3 pm
    thanks 
    I must not fear. Fear is the mind-killer.
    Fear is the little-death that brings total obliteration.
    I will face my fear. I will permit it to pass over and through me. When it has gone past I will turn the inner eye to see its path.
    When the fear has gone there will be nothing. Only I will remain.
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I believe telephone hours currently reduced to allow staff to spend more time processing UC applications.
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Ok sorry, not had to phone them myself 
  • TELLIT01
    TELLIT01 Posts: 17,987 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    Just call them at 9:30 but be prepared for a long wait.  Officially your payment isn't late yet, although that is no consolation when you are worrying.  How can you be sure it's not a problem with the bank clearing the payment rather than DWP not releasing it?  The fact that you can access your bank account doesn't mean there hasn't been a problem processing payments.
  • Molly41
    Molly41 Posts: 4,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I have web chat my bank and there no problems with bank I will just have to ring them sorry i get so anxious about talking on the phone usually it is in at 4.30am so worried 
    I must not fear. Fear is the mind-killer.
    Fear is the little-death that brings total obliteration.
    I will face my fear. I will permit it to pass over and through me. When it has gone past I will turn the inner eye to see its path.
    When the fear has gone there will be nothing. Only I will remain.
  • Molly41
    Molly41 Posts: 4,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I have rung DWP got straight through as on the phone one minute to 9.30!
    Its a clerical error has to be processed hopefully today - just my luck over a bank holiday weekend!!
    I must not fear. Fear is the mind-killer.
    Fear is the little-death that brings total obliteration.
    I will face my fear. I will permit it to pass over and through me. When it has gone past I will turn the inner eye to see its path.
    When the fear has gone there will be nothing. Only I will remain.
  • whizzywoo
    whizzywoo Posts: 762 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    @Molly41
    Completly off topic but I see you are a Dune fan, particularly the sisterhood. Nice one.
    "All shall be well, and all shall be well, and all manner of thing shall be well."  :) 
  • TELLIT01
    TELLIT01 Posts: 17,987 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    Molly41.  If it's processed today DWP will release a same day payment which should be in your account within a few hours.
  • Molly41
    Molly41 Posts: 4,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Still not paid I have been back to DWP waited an hour got cut off waited another managed to speak to someone it has been sent from their end and is now stuck in the ether as the bank don't have it! What can I do!!!
    I must not fear. Fear is the mind-killer.
    Fear is the little-death that brings total obliteration.
    I will face my fear. I will permit it to pass over and through me. When it has gone past I will turn the inner eye to see its path.
    When the fear has gone there will be nothing. Only I will remain.
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