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DVLA lost a car on their system

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  • AdrianC
    AdrianC Posts: 42,189 Forumite
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    edited 10 April 2020 at 10:04PM
    renegadefm said:
    The new keeper didnt recieve anything so technically isnt the one whos lost it. It would seem unfair he has to pay to sort it out. 
    If he still had the V5C/2 New Keeper slip, he wouldn't have to pay.

    His problem is having lost/binned that, since not only does that mean he'll have to pay, but it means a delay while DVLA contact the last registered keeper and say "Is this legit?"
    In hindsight should dad have been the one to SORN it before giving it away? 
    No. The SORN would have been cancelled on keeper change anyway.

    The easiest way for the old keeper to avoid this would have been to notify of the keeper change online.
  • renegadefm
    renegadefm Posts: 1,303 Forumite
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    edited 10 April 2020 at 10:22PM
    AdrianC said:
    renegadefm said:
    The new keeper didnt recieve anything so technically isnt the one whos lost it. It would seem unfair he has to pay to sort it out. 
    If he still had the V5C/2 New Keeper slip, he wouldn't have to pay.

    His problem is having lost/binned that, since not only does that mean he'll have to pay, but it means a delay while DVLA contact the last registered keeper and say "Is this legit?"
    In hindsight should dad have been the one to SORN it before giving it away? 
    No. The SORN would have been cancelled on keeper change anyway.

    The easiest way for the old keeper to avoid this would have been to notify of the keeper change online.
    Thanks. Its just over 6 months ago. I just asked my mate what exact date did Dad give it to him, it was 7th October 2019. Seems an excessive amount of time to have not sent out an automatic fine by now.  Not that I am wishing that for anyone. But am I right in saying DVLA would have normally sent an £80 fine by now for not declaring it SORN? 
  • renegadefm
    renegadefm Posts: 1,303 Forumite
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    @AdrianC
    Thanks for your help I appreciate it. But I can assure you my friend didnt recieve the log book that hes new keeper, he didnt lose or bin it, this is the puzzling thing to me, that and the fact neither of them have never been sent fines by now. 6 months seems extreme for DVLA not to have done anything. Because correct me if I'm wrong but even if my friend did recieve the V5 in his name he would have had the fine by now. Or not? 
  • Marvel1
    Marvel1 Posts: 7,439 Forumite
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    @AdrianC
    Thanks for your help I appreciate it. But I can assure you my friend didnt recieve the log book that hes new keeper, he didnt lose or bin it, this is the puzzling thing to me, that and the fact neither of them have never been sent fines by now. 6 months seems extreme for DVLA not to have done anything. Because correct me if I'm wrong but even if my friend did recieve the V5 in his name he would have had the fine by now. Or not? 
    I think Adrian is talking about the new keeper supplement slip not the whole logbook in your friends name.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
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    @AdrianC
    But I can assure you my friend didnt recieve the log book that hes new keeper, he didnt lose or bin it
    No, the "New Keeper" slip that your father would have removed from his V5C...

  • sheramber
    sheramber Posts: 22,550 Forumite
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    DVLA are not taking phone calls unless you are a key worker or a   HGC driver
    So we can help those in most need, please do not call unless you are directly involved in the nation’s response to COVID-19. Unfortunately, we will not be able to respond to any other calls or general queries until further notice.
  • born_again
    born_again Posts: 20,493 Forumite
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    Thanks I did that and it came up with these results 
    Date of last V5C (logbook) issued
    26 October 2011

    But what does that mean because dad who was technically the last owner should have recieved an automatic fine for not taxing it surely? 
    Was the car SORN by the previous owner? 
    Odds on it was, hence no bribe issued.
    So it looks like the change of owner never reached the DVLA.
    Life in the slow lane
  • renegadefm
    renegadefm Posts: 1,303 Forumite
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    Thanks I did that and it came up with these results 
    Date of last V5C (logbook) issued
    26 October 2011

    But what does that mean because dad who was technically the last owner should have recieved an automatic fine for not taxing it surely? 
    Was the car SORN by the previous owner? 
    Odds on it was, hence no bribe issued.
    So it looks like the change of owner never reached the DVLA.
    Dad never sorned it as far as I know before giving it to my mate. I just remember Dad sent something away on the day of ownership change. Well money didnt change hands because it was a gift. But whats happened I dont know. 
  • AdrianC
    AdrianC Posts: 42,189 Forumite
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    There's two questions getting conflated here...

    1. What's happened? Don't know, don't care, doesn't much matter.
    2. What to do to resolve it? The new keeper needs to sort his V5C out asap. V62, and - if he's binned the new keeper slip - £25. Get it in the post today. Get his V5C, SORN it asap.
  • renegadefm
    renegadefm Posts: 1,303 Forumite
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    AdrianC said:
    There's two questions getting conflated here...

    1. What's happened? Don't know, don't care, doesn't much matter.
    2. What to do to resolve it? The new keeper needs to sort his V5C out asap. V62, and - if he's binned the new keeper slip - £25. Get it in the post today. Get his V5C, SORN it asap.
    Thanks I'll tell him. I have written a long explaination to DVLA now so will update as soon as they reply. Its post so not sure how soon that will be. 
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