Yorkshire Energy - Confused ?

Gerry1

Yes, if your account ends up in debit or credit at the end of a year or whatever they will make an adjustment, usually by decreasing or increasing the DD to reflect the revised usage figure.  It's just a glorified kitty system.

However, it's important to note that it's not an All You Can Eat tariff, no-one offers that.  Fixed DDs just smooth out the peaks and troughs of high bills in winter and low bills in summer.  It helps people on fixed incomes with few savings, but sadly many people don't understand the basics of it.

It's most important to send monthly readings because your DD will rocket if it's failing to keep up with the amount you are actually using.  It'll go up to reflect your higher usage, and it will go up again to claw back the arrears.

venomx

Gerry1 said:

Yes, if your account ends up in debit or credit at the end of a year or whatever they will make an adjustment, usually by decreasing or increasing the DD to reflect the revised usage figure.  It's just a glorified kitty system.

However, it's important to note that it's not an All You Can Eat tariff, no-one offers that.  Fixed DDs just smooth out the peaks and troughs of high bills in winter and low bills in summer.  It helps people on fixed incomes with few savings, but sadly many people don't understand the basics of it.

It's most important to send monthly readings because your DD will rocket if it's failing to keep up with the amount you are actually using.  It'll go up to reflect your higher usage, and it will go up again to claw back the arrears.

OK I understand now. Ideally wanted it like Robin Hood whereby you pay for what you've used but in theory it will cost me the same each year then 

Thanks 

venomx

One last question 

If my bill was £91 and they took £65 out of my bank. How am I now in credit of £40?

Found a good article here...

https://yorkshire-energy.zendesk.com/hc/en-us/articles/360020380271-How-do-my-payments-work-

Explains that

Our aim is that your account balance with us at month 12 is as close to zero as possible. We don’t owe you anything and you don’t owe us. We review your account periodically to ensure that you don’t go into excessive credit or debit. If we predict this based on your meter readings, we will increase or decrease your monthly Direct Debit accordingly.

Also

https://yorkshire-energy.zendesk.com/hc/en-us/articles/360004083271-Why-do-I-pay-the-same-each-month-if-my-usage-changes-

Explains

We may change your fixed direct debit amount after 6 month if you are using more or less energy than originally projected. This is to ensure you are only paying for the energy you use.

That answers it, they will periodically review my account to adjust it.

Robin9

Venomyx - you are doing very well seeing that this is the first time you've done this without the help of an advocate.  Keep up with the regular meter readings.

venomx

Robin9 said:

Venomyx - you are doing very well seeing that this is the first time you've done this without the help of an advocate.  Keep up with the regular meter readings.

Thanks! 
I was used to Robin hoods variable direct debit system but the fixed rate one is fine. 
If I recall correctly Robin Hood was 20p per kWh and Yorkshire is about 12.9 kWh during the day so should be saving plenty each year 

venomx

Can anyone explain how im in £40 credit if the bill was £91 and I only paid £65 from my bank account

Does it have anything to do with the fact that a few days ago my account was in £65 credit after my first payment last month? 

MWT

venomx said:

Can anyone explain how im in £40 credit if the bill was £91 and I only paid £65 from my bank account

Does it have anything to do with the fact that a few days ago my account was in £65 credit after my first payment last month?

Yes, exactly right, you have had two payments of £65 collected which is £130 and one bill for £91 so your running balance would be £39 if those were exact numbers.

The monthly £65 payments will continue so just make sure that they get a monthly meter reading from you and look at the remaining balance in your account after the bill from them and the payment from you each month.

As long as that balance remains positive, all is good.

Expect the balance to increase a little each month from here through the summer so that when your bills start to increase in autumn/winter you will have some extra saved in the account to cover that increase.

Talldave

Read the thread from the beginning,  I explained it step by step in an earlier post.

As for fixed direct debit or variable each month, that's something to enquire about when shopping around for a supplier. Many people find the fixed amount easier to budget for, rather than having scarily large bills around Christmas and New Year. 

venomx

Brilliant thanks guys