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TSB online or mobile banking working?

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  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    I have now been able to log into the app. Online banking still wrongly says I entered wrong login credentials
  • older_wiser
    older_wiser Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 April 2020 at 2:34PM
    colsten said:
    I have now been able to log into the app. Online banking still wrongly says I entered wrong login credentials
    i was able to log on but transfers aren't working 
    now its worked via the app
  • Neil49
    Neil49 Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have logged in via the app ok but when I go into my current account it doesn't display any transactions! 
  • Ghostcrawler
    Ghostcrawler Posts: 391 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    its working fine for me now
  • molerat
    molerat Posts: 34,601 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Website fine but can't get into the app this morning.
  • poppellerant
    poppellerant Posts: 1,963 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It was a nightmare yesterday and I'm still having issues this morning - but after a few tries I was able to login.
    TSB advised me to go online to raise a complaint, so i have.  I wonder how long it takes for them to respond, as I've not even received an acknowledgement email yet.
  • badger09
    badger09 Posts: 11,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    App worked fine for me this morning
  • molerat
    molerat Posts: 34,601 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Tried the app on my tablet and it worked fine.  Force stop on the app on phone but no better, deleted app and re-installed.  Took several attempts to register the device but seems to be working ok now.  There is obviously something wrong in their system somewhere.
  • soulsaver
    soulsaver Posts: 6,618 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Doesn't work for me on Bing... logs in but just shows a blank page - but works on Chrome.
  • Zanderman
    Zanderman Posts: 4,880 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Still slow for me this morning - and one transfer just hung, giving me an error code, and then when I tried again, another error code.  Third time lucky - it worked. I don't have a great deal of faith in TSB's systems! 
    But am sticking with them for now, not least because they have a 25 month free offer for switched business accounts...  I may try doing the online application for that later - despite their dodgy systems.
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