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Appeal decision against me

I parked and paid my fee over the phone. It shows on my bank statement and I have the phone number stored in my phone activity. The parking company cannot find my payment at their end and the appeal company say that my bank statement figure could be for anywhere!  I only have one car. Is it my fault that the company cannot find a payment entry, do they have an inherent problem as they do not send a text back or anything to say that I have paid.  I have effectively no proof that I have paid. The appeal process has gone against me so what redress do I have now?  Thanks
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Comments

  • Umkomaas
    Umkomaas Posts: 43,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Which parking firm?
    Who is 'the appeal company'?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Ralph-y
    Ralph-y Posts: 4,756 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    where did this happen ??

    Ralph B)
  • D_P_Dance
    D_P_Dance Posts: 11,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Nine times out of ten these tickets are scams, so consider complaining to your MP, it can cause the scammer extra costs and work, and has been known to get the charge cancelled.

    Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

    Hopefully, when life gets back to normal, it will become impossible for those scammers who are left to continue their vile trade, but until this is done you should still complain to your MP, citing the new legislation.

    http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

    Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.


    You never know how far you can go until you go too far.
  • svern56
    svern56 Posts: 15 Forumite
    10 Posts First Anniversary
    Hi
    I was parked in Manchester, near Victoria station, the company is APCOA and the appeal people are POPLA
  • svern56
    svern56 Posts: 15 Forumite
    10 Posts First Anniversary
    Umkomaas said:
    Which parking firm? APCOA
    Who is 'the appeal company'? POPLA
    Umkomaas said:
    Which parking firm?
    Who is 'the appeal company'?
    Umkomaas said:
    Which parking firm?
    Who is 'the appeal company'?

  • Umkomaas
    Umkomaas Posts: 43,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If your appeal to POPLA was rejected, all you can do is sit back and see what APCOA's next move is. As they've never previously pursued any motorist through the courts, I'm sure they're not going to start with you. You could get a debt collector sending you letters, but these can be safely ignored. Please read NEWBIES FAQ sticky, fourth post, to learn about that stage of the process. 

    Come back in the extremely unlikely event of APCOA issuing a court claim when I'll eat my leg we will help you defend it. I don't expect we will see you again! 🙂
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Le_Kirk
    Le_Kirk Posts: 25,190 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Umkomaas said:

    Come back in the extremely unlikely event of APCOA issuing a court claim when I'll eat my leg we will help you defend it. I don't expect we will see you again! 🙂
    If you do that you won't have a leg to stand on!  At least C-m will be pleased.
  • svern56
    svern56 Posts: 15 Forumite
    10 Posts First Anniversary
    Umkomaas said:
    If your appeal to POPLA was rejected, all you can do is sit back and see what APCOA's next move is. As they've never previously pursued any motorist through the courts, I'm sure they're not going to start with you. You could get a debt collector sending you letters, but these can be safely ignored. Please read NEWBIES FAQ sticky, fourth post, to learn about that stage of the process. 

    Come back in the extremely unlikely event of APCOA issuing a court claim when I'll eat my leg we will help you defend it. I don't expect we will see you again! 🙂
    Many thanks.  I will write to them then.  I will also put in the letter that I am now out of work so even if they took me to court I could not pay them! Fingers crossed x
  • Ralph-y
    Ralph-y Posts: 4,756 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    "Many thanks.  I will write to them then."     why ?

    they are not interested .....

    just sit tight and have a read up of what you would have to do ...if ... if they continue ...

    just think of it as a little bit of education :)

    Ralph B)
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