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Message from ABTA A disgrace.

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  • pattycake
    pattycake Posts: 1,590 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    Well I for one won't be travelling anymore with jet 2 .  They have told me today that vouchers instead of refunds is all we gonna get. So unfortunately for that reason, and that reason only..... I'm out !!!!!!
    So you are going to cut your nose off to spite you’re face and not use your credit voucher? Doesn’t make sense to me.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    pattycake said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    Well I for one won't be travelling anymore with jet 2 .  They have told me today that vouchers instead of refunds is all we gonna get. So unfortunately for that reason, and that reason only..... I'm out !!!!!!
    So you are going to cut your nose off to spite you’re face and not use your credit voucher? Doesn’t make sense to me.
    They'll all be back when there's an offer too good to pass up.  People are inherently greedy.
  • AgentOso1
    AgentOso1 Posts: 23 Forumite
    10 Posts First Anniversary Name Dropper
    bagand96 said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    So judging by this forum, invariably people won't be travelling in future with Jet2, TUI, easyJet, Emirates, BA, Virgin, Ryanair....

    The UK holiday industry will be laughing though because nobody will be leaving the country ever again! 
    It seems it up to us poor souls that had already paid our money for Easter travel to prop these multinationals up. Those folks that were going to be traveling int he summer and haven't paid yet must be thinking themselves lucky they aren't part of the bail-out party.

  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    AgentOso1 said:
    bagand96 said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    So judging by this forum, invariably people won't be travelling in future with Jet2, TUI, easyJet, Emirates, BA, Virgin, Ryanair....

    The UK holiday industry will be laughing though because nobody will be leaving the country ever again! 
    It seems it up to us poor souls that had already paid our money for Easter travel to prop these multinationals up. Those folks that were going to be traveling int he summer and haven't paid yet must be thinking themselves lucky they aren't part of the bail-out party.

    Not really. I still have a full balance to stump up or I lose a deposit and I have no intention of losing anything.
  • pattycake said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    Well I for one won't be travelling anymore with jet 2 .  They have told me today that vouchers instead of refunds is all we gonna get. So unfortunately for that reason, and that reason only..... I'm out !!!!!!
    So you are going to cut your nose off to spite you’re face and not use your credit voucher? Doesn’t make sense to me.
    No cutting off any noses in my household. Not excepting no vouchers . I will be firstly pursuing the chargeback facility through the bank, or small claims. A refund was part of t&C's when I purchased the holidays ( regardless of unprecedented problems) . We will see what use a voucher is, if any of the airlines fold. You may be able to use your voucher to make a paper airplane to go abroad,. Won't be much use for anything else. 
  • Pollycat
    Pollycat Posts: 35,780 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    AgentOso1 said:
    bagand96 said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    So judging by this forum, invariably people won't be travelling in future with Jet2, TUI, easyJet, Emirates, BA, Virgin, Ryanair....

    The UK holiday industry will be laughing though because nobody will be leaving the country ever again! 
    It seems it up to us poor souls that had already paid our money for Easter travel to prop these multinationals up. Those folks that were going to be traveling int he summer and haven't paid yet must be thinking themselves lucky they aren't part of the bail-out party.


    I paid the full balance for my mid June holiday on 19th March - when the UK looked a very different place to what it is now -  mainly based on advice on here and from Simon Calder to do so as if the tour operator (TUI) cancels, I'd get a full refund.

    So for people travelling in the early summer are now in the position of deciding whether to pay the balance or to let the booking lapse, in effect cancelling the booking, and lose the deposit they've paid.
  • AgentOso1
    AgentOso1 Posts: 23 Forumite
    10 Posts First Anniversary Name Dropper
    AgentOso1 said:
    bagand96 said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    So judging by this forum, invariably people won't be travelling in future with Jet2, TUI, easyJet, Emirates, BA, Virgin, Ryanair....

    The UK holiday industry will be laughing though because nobody will be leaving the country ever again! 
    It seems it up to us poor souls that had already paid our money for Easter travel to prop these multinationals up. Those folks that were going to be traveling int he summer and haven't paid yet must be thinking themselves lucky they aren't part of the bail-out party.

    Not really. I still have a full balance to stump up or I lose a deposit and I have no intention of losing anything.

    Agree, people that have paid a deposit are in a tricky bind as well. They have a difficult decision to make too. You are set on paying - would I take the gamble knowing how tough the refund process is proving to be - I really don't know. There will be some who have paid autumn / winter breaks as well. I was meaning the people who hadn't booked / paid anything yet. It seems unfair to burden those of us who have paid to shoulder the responsibility of keeping these companies afloat.

    We all know how much a credit note is worth with a travel company. Probably less than a toilet roll these days.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    AgentOso1 said:
    AgentOso1 said:
    bagand96 said:
    Monkeeboy said:
    Airlines, travel firms and ABTA should tread very carefully as any retrospective changes to legislation will only ensure that future customers will never trust them again. All those years of building up trust in a brand etc will be lost. 
    So judging by this forum, invariably people won't be travelling in future with Jet2, TUI, easyJet, Emirates, BA, Virgin, Ryanair....

    The UK holiday industry will be laughing though because nobody will be leaving the country ever again! 
    It seems it up to us poor souls that had already paid our money for Easter travel to prop these multinationals up. Those folks that were going to be traveling int he summer and haven't paid yet must be thinking themselves lucky they aren't part of the bail-out party.

    Not really. I still have a full balance to stump up or I lose a deposit and I have no intention of losing anything.

    Agree, people that have paid a deposit are in a tricky bind as well. They have a difficult decision to make too. You are set on paying - would I take the gamble knowing how tough the refund process is proving to be - I really don't know. There will be some who have paid autumn / winter breaks as well. I was meaning the people who hadn't booked / paid anything yet. It seems unfair to burden those of us who have paid to shoulder the responsibility of keeping these companies afloat.

    We all know how much a credit note is worth with a travel company. Probably less than a toilet roll these days.
    To be honest i am in a pretty comfortable financial position whereby I wouldnt actually mind having £4k tied up in a voucher for 2 years. The likelihood is I would use it before it expires anyway as I go on multiple holidays a year.

    I appreciate not everyone is in the same financial position though.
  • anticlaus105
    anticlaus105 Posts: 475 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 31 March 2020 at 2:03PM
    I'm not willing to be freebie creditor. If the travel industry needs money it can borrow it from the bank and pay interest like everyone else.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Be careful what you wish for.
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