Help with PPS (London) ticket

JessicaG2008

Coupon-mad said:

 Private Parking  (London) Ltd.

No such company? 

A bog standard template 'reminder notice' is obviously not the reply to your appeal.

Sorry, I meant Private Parking Solutions (London) Ltd.

As per my first post in this thread, I appealed by email, and their response (by email) (also in the first post of this thread) was basically them trying to find out who the driver is. Then I heard nothing after that (I obviously didn't reply to the email asking for driver information).

Now, almost a month later, I have been given this reminder letter by post. 

In essence, they haven't formally rejected my appeal, all they have done since I appealed is send the above email asking for the drivers information, and now this reminder email. It is almost 6 weeks since the initial incident.

JessicaG2008

Umkomaas said:

They have 35 days to respond from the date of your initial appeal with a POPLA code if they are rejecting the appeal. 

Thanks. So they have only replied with an email fishing for the drivers details, and not formally rejected the appeal or provided a POPLA code. Does that mean that if they do not provide a POPLA code by 35 days then I have won?

Coupon-mad

Send a complaint to the BPA (using their form online) if this lot are in the BPA.

JessicaG2008

Coupon-mad said:

Send a complaint to the BPA (using their form online) if this lot are in the BPA.

Thanks - at what time point would you do this? Once the 35 days after the date of appeal has lapsed?

Coupon-mad

Yes, you have to allow 35 days.

Umkomaas

JessicaG2008 said:

Umkomaas said:

They have 35 days to respond from the date of your initial appeal with a POPLA code if they are rejecting the appeal. 

Thanks. So they have only replied with an email fishing for the drivers details, and not formally rejected the appeal or provided a POPLA code. Does that mean that if they do not provide a POPLA code by 35 days then I have won?

No, it doesn't I'm afraid, but it does give you some extra leverage in getting the charge cancelled ..... by following Coupon-mad's advice in complaining to the BPA. But don't do that unless/until 35 days have elapsed. 

JessicaG2008

Thank you for all your advice!

JessicaG2008

Hi again, 
Just an update on this. 
So perhaps unsurprisingly (I assume PPS read these forums), and quite conveniently, they have issued a POPLA code and sent me a lengthy letter, accompanied by many pictures of my car, quoting the POFA 2012 etc etc. 
They have given me the option to again pay the reduced fine - with another 14 days in which to do so.
I'm hoping to seek advice from the forum members about this - I'm not really sure what to do. How likely is it that the POPLA appeal will be accepted, if they have pics of my car and my dashboard, without a disabled badge on show, parked in a disabled spot?

Thanks.

Umkomaas

The POPLA code was always likely to be sent out after 35 days, so I don't think the PPC reading of this thread has generated it. 

How likely is it that the POPLA appeal will be accepted

On the basis we haven't seen it, how on earth can anyone say?  Please think your questions through before offloading them in the thread. But let's say this - good appeals win at POPLA, good appeals lose at POPLA, poor appeals lose at POPLA, poor appeals win at POPLA. See what you're asking us to answer?

D_P_Dance

How likely is it that the POPLA appeal will be accepted, if they have pics of my car and my dashboard, without a disabled badge on show, parked in a disabled spot?

You do not need to have a BB to be disable.  Ar you?  If so, read this.

https://www.equalityhumanrights.com/en/equality-act/protected-characteristics

Nine times out of ten these tickets are scams, so consider complaining to your MP, it can cause the scammer extra costs and work, and has been known to get the charge cancelled.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully, when life gets back to normal, it will become impossible for those scammers who are left to continue their vile trade, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

i