Google Chrome Stopped Working

Majic

On a PC. Have uninstalled, reinstalled and rebooted, still doesn't work. Can anyone advise?

JJ_Egan

Does other web browsers work ??

Does not work   does that mean it doose not open

Majic

yes, Microsoft edge works. chrome just does not respond when clicking on it

DoaM

Sounds like the profile folder had become corrupted. Uninstall it again and delete the profile folder, then reinstall and recreate your profile.

Majic

Can you just explain a little further, unistall chrome? or unistall profile folder, how do I uninstall profile folder?

DoaM

Uninstall Chrome ... physically delete the profile folder via Windows Explorer ... reinstall Chrome ... create your new profile (probably by logging in to your Gmail account).

https://www.howtogeek.com/255653/how-to-find-your-chrome-profile-folder-on-windows-mac-and-linux/

Majic

I have deleted Chrome again. Went into C drive to try and alter the following
c:\users\<username>\Appdata\local\google\chrome\user data\default

got as far as username but cannot find 'app data'

DoaM

Open Windows Explorer
Select the View menu
Tick the box for Hidden Items

wongataa

Majic said:

I have deleted Chrome again. Went into C drive to try and alter the following
c:\users\<username>\Appdata\local\google\chrome\user data\default

got as far as username but cannot find 'app data'

Either turn on the view of hidden items or just copy and paste the path into address bar in File Explorer.

Boa21

Mine has started doing this from time to time for some reason.
I find 'killing' it in task manager works.
press ctrl:alt:delete at the same time, open task manager and look for google chrome, then click on end task.
you may see more than one running, end them all
Then click on your chrome launcher and all should be well

Rosa_Damascena

Bumping as I'm having exactly the same problem - after smooth running for years, tabs seem to be stuck on "processing request". Has this got something to do with Microsoft Edge trying to usurp Google Chrome?

I have a number of tabs open that I don't want to lose and umpteen passwords saved to Google Chrome too. How do I fix this without incurring a loss of data?