Benidorm 17/3/2020 25 March at 2:27AM in Coronavirus Travel Help & Info 3 replies 148 views

sommergtt2turbo28

Was flying out on the 17 March as everything else been cancelled so got told by tui it will take 7 days for a refund still no refund now they say10 days and my friend 20 days ?? Then I’ve been told we will get vouchers for the refund 🤬 can’t this be true hope not I payed cash want cash back thanks 

heatherw_01

Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email [email protected].

macman

On what date was your flight cancelled? 17/3 was nearly 3 months ago, so when did they tell you 7/10/20 days, and what has been happening in the meantime? You are entitled to a cash refund if you want it. If so tell them that you will not accept a voucher, otherwise you may get one by default. 
Getting a cash refund may take much longer, so you then have the option of chargeback or an S75, assuming you paid on a card and not by cash or transfer.

Life__Goes__On

macman said:

On what date was your flight cancelled? 17/3 was nearly 3 months ago, so when did they tell you 7/10/20 days, and what has been happening in the meantime? You are entitled to a cash refund if you want it. If so tell them that you will not accept a voucher, otherwise you may get one by default. 
Getting a cash refund may take much longer, so you then have the option of chargeback or an S75, assuming you paid on a card and not by cash or transfer.

Due to Spam it's an old post resurrected